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UK Operational Resilience Officer

22 Bishopsgate, London - Hybrid

Permanent

At AXA IM our purpose, to act for human progress by investing for what matters, is central to every action we take as a business. As a responsible asset manager, we actively invest for the long-term to help our clients, our people and the world to prosper.

As a future UK Operational Resilience Officer you will report to our Head of Operational Resilience, Physical Security, Health & Safety and you will be part of AXA IM Security team.

The Operational Resilience team is responsible for designing and implementing operational resilience, business continuity, crisis and incident management plans and policies for AXA IM on a global scale.

This includes managing crisis exercises, business impact analysis, testing plans, physical security plans, trainings, and L2 controls.

Specifically within the UK and in compliance with the regulator (FCA), the team defines AXA IM UKs Important Business Services, calculates impact tolerance, and develops corresponding testing plans and remediation strategies. The overarching goal within this diverse international team is to ensure the achievement of operational resilience objectives, address regulatory requirements for AXA IM UK, facilitate regular review of Important Business Services Impact Tolerance in collaboration with the business, and implement the operational resilience strategy at a local level.

DISCOVER your opportunity

In an environment where social unrest, terrorism, disruptive technologies, unpredictable natural disasters, cyber risk and misuse of information are a reality, the decision of our customers to partner with an organization is going to be based on whether they trust that organization to keep them safe and secure. Our team role is to ensure security is embedded in everything we do. The asset management industry is regulated in different locations. In the UK, the FCA identified Operational Resilience as a priority for the industry. There is a need to have an Operational Resilience Officer dedicated to AXA IM UK to work on the regulatory compliance and to enforce the policies locally.

The Operational Resilience Officer plays a pivotal role in AXA IMs Security Strategy, serving as a dedicated asset for ensuring compliance with both FCA and DORA regulations within AXA IM UK. Acting as a cornerstone between the security team and all key stakeholders, the Officer facilitates strong collaboration with business units, Compliance, Operational Risks, Information Security, IT, Internal Audit, and, Senior Management. This collaborative approach provides visibility on activities, enabling informed strategic decisions on security across the organization.

Your main responsibilities will be to

1- Steer the FCA request answers with the business units by

  • Being the owner of the Important Business Services methodology, to identify all processes, resources mapping and impact analysis on Market, Firm and Clients.
  • Develop severe but plausible testing scenarios (With Op Risks) , to ensure the inclusion of IBS into the annual test plan. And Conduct periodic or event-driven Stress Testing.
  • Work with the business owners on the review of the impact tolerance, with a deep-dive approach within the business activities and capabilities.
  • Ensure full validation from the business owners on impact tolerance and associated comments
  • Review and continually improve the mapping of the supporting assets across all relevant processes.
  • Regularly report the KPIs to the appropriate forums.
  • Develop the incident process where impact tolerances might be affected in collaboration with Operational Risk
  • Define, then, Conduct regular oversight of the impact tolerance levels (currently set @ 2days).
  • Be the owner of the FCA self-assessment document, develop it as a live document with regular updates.
  • Ensure the onboarding of any new stakeholders affected by the FCA request or important business services processes.

2- Monitor and control vulnerabilities

  • Review and refine the resilience controls used to assess vulnerabilities of mapped resources
  • Oversee the process of identifying, classifying, prioritizing specific vulnerabilities related to Important Business Services including escalation.
  • Oversee the execution of vulnerability remediation, ensuring compliance with agreed risk appetite.
  • Assess any change (business or operations) that could negatively impact on operational resilience.

3- Risk management

  • Participate to the definition of local risks and annual review
  • Coordinate the response when Important Business Services are threatened
  • Connect to incidents to identify any operational resilience threats in the UK
  • Identify operational resilience threats from 2nd and 3RD line observation.
  • Build relationships with key correspondents, such as 3rd parties, for information sharing and incident management.
  • Ensure the update of Operational resilience processes, policies, plans, standards, high-risk scenarios plans following results of tests aligned with the global framework.

4- Coordination

  • Support to critical information consumers (consumer duty, assessment of value)
  • Review the answers to the security questionnaires and due diligences on operational resilience for AXA IM UK providers and projects.
  • Be up-to-date on regulatory change and industry developments on Operational Resilience
  • Help to the development of mitigating strategies to vulnerabilities or threats with the different stakeholders.
  • Ensure proper trainings and awareness are done for the UK Incident Management Team.

#LI-JB1

Your Profile

SHARE your unique expertise

We welcome different combinations of skills and experiences.

Education & Experience

  • Master's degree-level education or equivalent
  • Experience in Operational Resilience
  • Experience in Compliance assessments or regulatory reviews
  • Experience in financial services institution or in an asset manager would be a plus
  • A recognized certification (CISA, CISM, ISO 27001, ISO 22301) is a plus

Technical Skills

  • Expertise on compliance with regulations
  • Knowledge of Risk Management
  • Knowledge of asset management activities and products
  • Knowledge of the UK market
  • Knowledge in Operational Resilience
  • English Mother tongue level.
  • A good level in French (oral) would be a plus

Soft Skills

  • Client focus
  • Rigor and autonomy
  • Proactivity and curiosity
  • Team work

We would love to know more about you. Let's connect! Send us your resume.

About AXA

The AXA Group is a global leader in insurance and asset management, with 160,000 employees serving 105 million customers in 62 countries.

We protect and advise our clients at every stage of their lives, offering products and services that meet their needs in the areas of insurance, personal protection, savings and asset management.

Our mission

To act for human progress by protecting what matters

Our values

Customer first, Integrity, Courage and One AXA

About the Entity

At AXA IM we are investing with a clear purpose to make the world a better place. We act for human progress by investing for what matters. Our conviction-led approach enables us to uncover what we believe to be the best global investment opportunities across alternative and core asset classes. We are already entrusted by our clients with more than 887 billion in assets.

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AXA IM is an Equal Opportunity Employer, and we encourage candidates with disabilities or any other protected characteristic to apply. We are committed to providing reasonable accommodation to qualified applicants and employees with disabilities, when needed, to apply for a position or to perform essential job functions.

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Grow your potential

Be part of a forward-thinking business with internal opportunities and personalized learning paths available to help constantly develop your skills and abilities

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