- SALARY:NONE
- Dallas, Texas
Dallas, Texas
The Product Analyst is tasked with delivering the most advanced product and service engagements and also managing teams developing product ecosystems within a program of work. The Product Analyst is responsible for developing the engagement strategy and successfully executing it across their business, ensuring smooth overall product development.
They play a strategic role in the global life cycle management of the businesses' product vision, roadmap, and execution for the overall product segment, and embody the voice of the customer. They have a user-centric focus and partner closely with UX and technology leads to define and create the overall product strategy, document requirements for design and engineering partners, delivery and go-to-market plan that aligns with business goals.
The Role
We are looking for a digitally savvy Product Analyst to deliver digital payment capabilities for our global customers, internal service and operations teams on web portals. The Digital Payments Product Analyst works in close partnership with other global product managers, engineers, design, client service, implementations and operations. The Product Analyst/Associate leads innovation in digital payment space, supporting strategy definition and ensuring smooth overall execution.
Responsibilities include
- Execute against global payments product strategy to buildout our digital offering to clients
- Deliver best-in-class digital features to support payment lifecycle management by end users
- Work as the unifying element between business, design, engineering and operations to execute the product strategy
- Document clear user stories and acceptance criteria to inform and guide user interface design, technology development, and testing resources
- Identify and communicate opportunity for efficiencies or growth within the product as they arise
- Focus on risk controls and call out threats to product as they arise
- Understand product development methodologies and strategies needed to fulfill delivery
- Validate digital payment features post-launch
- Communicate within the team and to internal stakeholders about digital payments product roadmap, capabilities, and client offering
- Train internal stakeholders on digital payment feature
Ideal candidate has
- Experience as a digital product manager, business analyst, or as payments product manager
- Experience writing user stories in JIRA
- Experience with Confluence, MS Office suite (Word, Excel, Power Point)
- Experience in balancing customer's outcomes, business needs, technical feasibility and delivery given constrained resources and timeline
- Inclusive Culture Considerate to the cultural differences of team and a diverse user-base
Basic Qualifications
- Bachelor's Degree or military experience
- At least 1 year of experience in digital product management, payments product management or business analysis.
Preferred Qualifications
- Bachelor's Degree in Product Management, Computer Science, Engineering, or related fields
- At least 3 years of experience working with digital products or payment products
- At least 3 years of experience in Agile and waterfall SDLC with exposure or understanding of full stack development, End to End testing, and post launch validations
- MBA or Master's degree
- Certifications or hands on experience with agile or other relevant product development methodologies