London, United Kingdom

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Our Global Investments and Financial Services (GIFS) UK team is hiring a Senior Manager IT Delivery to manage a team of technical staff who design, develop, test, implement and monitor investment systems software and tools.

Job Description Summary

Our Global Investments and Financial Services (GIFS) UK team is hiring a Senior Manager IT Delivery to manage a team of technical staff who design, develop, test, implement and monitor investment systems software and tools.

The GIFS team is an IT division is a truly global organization supporting investment teams comprised of portfolio managers, traders, and other operation functions. GIFS IT supports multiple investment sites across the Australia, here in the United Kingdom, and the United States.

You will own the implementation of divisional products, as well as the evaluation and selection of IT vendor products. This position will give the candidate an opportunity to partner with leaders to strategize and effectively shape IT demand that will deliver business impact.

In return we offer an attractive base salary, annual performance bonus paid in January, Partnership bonus paid in June, and competitive benefits. At Vanguard we work Monday to Friday and our staff in most roles work in the office on Tuesdays, Wednesdays and Thursdays, with Mondays and Fridays working from home. As one of the world's largest asset management firms, Vanguard can offer unrivalled career opportunities in Manchester, the UK, and further afield.

About Vanguard

Vanguard is an investment company unlike any other. It was founded by Jack Bogle in the US in 1975 on a simple but revolutionary idea that an investment company should manage its funds solely in the interests of its clients. Jack helped bring investing to the masses with the index fund. Index funds do not pick individual shares or bonds to beat the market. They track the performance of the entire market. Or as Jack put it, Dont look for the needle in the haystack. Just buy the haystack!. We have stood for low-cost, uncomplicated investing ever since. Over the last 45 years people have come round to our way of thinking and more than 30 million investors worldwide now trust us with their money.

Core Job Responsibilities

As a Senior IT Delivery Manager, you will

  • Lead staff, including managers. Develop, mentor, and provide guidance, training and motivation as vital. Conduct regular one on one and staff meetings.
  • Hire, evaluate and counsel crew.
  • Follow corporate disciplinary procedures per established Vanguard standards as the need arises.
  • Set performance standards, review performance, provide feedback, and recommend wage increases in accordance with all applicable Human Resources policies and procedures.
  • Responsible for delivering software releases relating to the investment product for the business units, leading the testing, evaluation, and selection of IT vendor products. Work with business clients to settle scope and develop environmental requirements for each project.
  • Work closely with management to develop and implement staffing and operational plans. Effectively bring to bear various staffing options and run a global workforce. Participate in the development of short and long term department goals. Supervise and report on service delivery metrics and overall performance.
  • Develop and implement changes to department policies and procedures to meet changing business needs and to achieve department objectives. Find opportunities for continuous improvement and evaluate and recommend appropriate strategies and technologies for building products and delivering services.
  • Lead quality initiatives to improve the delivery of service levels. Work with senior management in the planning, development, and execution of short and long term goals.
  • Present status, metrics, and department initiatives at meetings with management and project peers. Develop and maintain relationships with key stakeholders to provide long-term collaboration and deliver successful business outcomes.
  • Participate in the development of the department budget. Review expenses and ensure department operates within budgetary guidelines. Own the strategy and execution to build, buy, and integrate business technology solutions.
  • Develop and maintain a comprehensive understanding of Investment Management business functions. Combine technical and functional knowledge to produce highly functional solutions to Investment Management business problems.
  • Ensure staff aligns with information technology and information security policies and procedures and verify that deliverables meet requirements.

What it takes

  • Strong related work experience, with a good amount of project management and leadership experience. Prior Investment Systems experience required.
  • Technology and software engineering background with rich experience in building and delivering large enterprise systems in financial services/investment management domain. Good knowledge of SDLC and best practices in application development.
  • Strong people leadership experience, broad stakeholder management experience and ability to influence people at senior level.
  • Knowledges of cloud-based systems and experience in developing applications on public cloud (AWS preferred).
  • Good understanding of investment data domain and its application in investment management. Also, strong experience in vendor management in investment data space.
  • Undergraduate degree or equivalent combination of training and experience.

that will make an impact but are not essential

Qualifications/skills

  • CFA Foundation or CMSA certifications.
  • Ability to drive strategy forward and remove impediments.
  • Strong communication skills.
  • Planning & execution.
  • Ability to influence others from network of relationships.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.