we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
At Wells Fargo
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company's risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.
The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.
The COO group also includes a number of teams dedicated to strengthening Wells Fargo's risk and control infrastructure. These include the Control Executive team Regulatory and Policy Affairs Enterprise Customer Excellence Sales Practices Oversight and Management and Strategic Execution and Operations.
For more than 160 years, Wells Fargo has been in the risk management business. It's central to what we do, and it's never been more important. If you have a passion and desire to understand and help mitigate risk, you will be interested in reading further.
We evaluate whether Issues have been thoroughly mitigated, and confirm that evidence of that mitigation meets a high standard. Our approach is based on industry standards for Issue verification. We evaluated Root Cause Mitigation, Design Effectiveness, Outcomes, Sustainability, and Evidence Adequacy in alignment with Wells Fargo policies and standards.
Who We Are
We are looking for employees to perform evidence-based control evaluations. This process will conduct control testing and issue verification for all Critical/High severity and Regulatory issues in advance of Issue Closure Tollgates.
We are looking for a Front Line Issue Verification Execution Team Member to join our team and bring prior control and operating effectiveness assessment experience to the Front Line. The right candidate will be responsible for evaluating Issues, including conducting root cause analysis, assessing the effective of solution design, testing the outcomes of that design, and finally ensuring the closure evidence meets standards - while connecting and building relationships with key partners.
Functional Responsibilities will include
-Conduct verification testing of Issues at key points in the Issue Management lifecycle to identify observations on the success of mitigation efforts, and ultimately provide Issues rating. Conduct activities in coordination with LOB stakeholders, and in alignment with Issue Management frameworks and policies.
-Manage the intake of documentation requests and subsequent requests for additional documentation
-Execute pre-verification and planning activities (i.e., execute pre-verification checklist, develop verification plan)
-Perform verification activities leveraging issue verification framework and related policy and procedures
-Drive quality and consistency across the issue verification program
-Draft conclusions and/or findings based on the verification activities performed
-Maintain verification documentation (e.g., test plan, verification checklist, verification summary memo, etc.)
-Interfaces internally with the team.
-Dynamic Individual contributor role which requires the ability to manage multiple simultaneous workstreams at once.
These critical roles will dispersed into the various lines of business at the time of hire (WIM, Commercial, CIB, etc.). During the recruiting process you may be considered for a role based on your expertise in a particular Control LOB. Additionally, each business has a specific location strategy, therefore your candidacy may be determined based on your current location. Remote work locations are not available for these roles so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.
Required Qualifications,
- Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education.
- 4+ years of Risk Management or Control Management experience
Desired Qualifications
Overall experience of 8+ years with 5 years of relevant experience in Financial Services industry and / or risk & control domains covering operational risk, controls testing / evaluation, compliance, internal audit, risk management etc.
Audit and/or controls testing experience
Track record of working in a team-based environment to solve business challenges
Ability to drive quality and consistency across the issue verification program
Experience in the development of testing plans and procedures
Ability to multitask efficiently while paying close attention to detail
Listens without interrupting, asks clarifying questions as needed, forms judgements with consideration.
Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls additional experience analyzing business and/or systems changes to determine impact.
Familiar with various quality assurance techniques.
Audit or internal control evaluation experience
Risk Management Certification Programs
Ability to influence and consult internally.
Strong risk and control fundamentals.
Written and oral communication skills
General awareness of operational risk management in the financial services industry.
Experience in assessing risk, reviewing risk ratings, and identifying control deficiencies..
Ability to synthesize data from a variety of sources and deliver results quickly.
Capable to deliver high quality output
Posting End Date
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in USAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit
Disability Inclusion at Wells Fargo
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our