• Chicago, Illinois

Chicago, Illinois

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About Northern Trust

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Enterprise Change Management (ECM) is a global, high-performing team built around trust, alignment, and accountability. Change Management is comprised of specialized skill sets including engagement, communication, and learning to ensure organizational readiness, acceptance, and adoption of large change initiatives. We provide high-impact change and learning solutions that support strategic change programs. Our team provides expertise and execution focusing on partner readiness and adoption. We

  • Enable Northern Trusts change agenda and accelerate achievement of the Banks strategic objectives
  • Increase the return-on-investment of capital intense change initiatives
  • Improve change agility across the Northern Trust partner base

ECM has an immediate opportunity for a Senior Consultant - Change Management position. We are seeking a seasoned expert with extensive change management expertise.

The Senior Consultant will lead large scale change initiatives to drive strategic objectives. The primary focus will be an integrated approach to the people side of change, including plans to drive faster adoption of new processes, systems, organizational structures, and to reinforce Northern Trust's desired organizational behaviors.

Major Duties

Demonstrate expertise in disciplines of change management methodology including stakeholder analysis, impact assessment, sponsorship / leadership alignment, communication planning, development and delivery, training and performance support, stakeholder engagement, readiness, and adoption.

  • Apply a structured change management approach and methodology for the people side change across multiple change projects.
  • Assess change projects by identifying and analyzing key stakeholders, conduct change impact analyses to determine the scale, scope, and risk of the change and the degree of readiness of key stakeholders.
  • Develop and manage change management plans that apply best practices and are delivered in collaboration with others.
  • Lead communication efforts including the design, development, delivery, and management of communications.
  • Define and measure success metrics and monitor change progress to track adoption, utilization and proficiency related to changes.
  • Lead Center of Excellence activities to build the organizational change muscle through partner and manager change training knowledge transfer activities and advising on tools, resources, and best practices and continuous improvement via lessons learned.
  • Demonstrate a strong change discipline to other members of the team through role modeling, mentoring and knowledge transfer.
  • Support integration and connection of related change efforts across transformation programs.

Knowledge & Skills

  • Knowledge and application of Change Management methodology and tools
  • Hands-on project management experience in planning, execution, and delivery of complex projects
  • Excellent communication (verbal and written) and active listening skills
  • Interpersonal skills, including the ability to, influence and build support at all levels in the organization
  • Creative problem solving and root cause identification skills
  • Ability to work independently yet collaboratively in a team environment
  • Strong organizational and analytical skills
  • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, etc.)

Required Qualifications

8-10 years of experience in Change Management, Organizational Development / Effectiveness, or related field Experience leading the change management workstream for complex programs.

Understanding of program / project lifecycle and experience with project management processes and tools Prosci Change Management and/or Prosci Train-the-Trainer Certification, a plus Financial Services industry experience, a plus.

What Makes This Job Amazing

  • You'll join a global team with a flexible, hybrid working environment
  • You'll have continual opportunities for development
  • We are committed to providing a meaningful and equitable experience with a diverse and inclusive culture that supports balance and total wellbeing

Candidates will be asked to participate in a scenario-based panel interview

Note

#LI- Hybrid

Working with Us

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

MyHRHelp@ntrs.com

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.