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Job Summary
Job Description
What will you do?
- Become a subject matter expert on all refresh, outreach and QC tools and reporting business rules to ensure effective requirement and reporting is developed or enhanced as required, this will include conducting UAT for workflow tools
- Review and analyze new business, rule changes or system changes that impact reporting processes and perform associated testing / checkouts
- Conduct data analysis on client KYC and refresh information, organizing, and enriching with input from key partners or other data sources establishing process and standards as appropriate
- Collaborate with other SMEs within the KYC refresh team including QC, Refresh and Outreach leadership, drive process improvement or re-engineering by data and process analysis, identifying and implementing automation opportunities
- Develop reporting to identify deficiencies in timeliness, accuracy, and completeness of refresh cases
- Produce presentations for a range of stakeholders highlighting achievements, regulatory reporting metrics, regulatory risks and change management initiatives
- Provide data driven and thought-provoking insights to drive informed decision-making, enabling the refresh team to use its data more effectively
What you need to succeed?
- Bachelor's degree in a relevant field of study
- 3 5 years prior experience in a financial institution operations environment, preferably in area of KYC and Capital Markets operations
- Strong analytical, organizational skills and critical thinking skills to make sound decisions and solve problems under pressure, in a team environment.
- High Proficiency in Excel and PowerPoint to be used for reporting and presentations, with strong expertise in VBA
- Knowledge of Qlik, Tableau, or PowerBI
- Experience with JIRA
- Highly organized
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options
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I
and Equal Opportunity Employment
nclusion
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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