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About this role

Wells Fargo is seeking a technical expert in data analytics, insights and reporting and value addition to the projects. Candidate is expected to have good command over various tools and technologies such as Tableau, SQL (Teradata, SQL Server etc.), Tableau Prep, PowerBI and MS Office (Excel, PPT, Word etc.). Sound knowledge of US Home Mortgage Servicing is a must. Experience in tools such as SAP BO, SSRS, Alteryx, QlikSense, Python, Toad etc. would be an added advantage.

In this role, you will

  • Consult, review and research moderately complex business, operational, and technical challenges that require an in-depth evaluation of variable data factors
  • Perform moderately complex data analysis to support and drive strategic initiatives and business needs
  • Develop a deep understanding of technical systems and business processes to extract data driven insights while identifying opportunities for engineering enhancements
  • Lead or participate on large cross group projects
  • Mentor less experienced staff
  • Collaborate and consult with peers, colleagues, external contractors, and mid-level managers to resolve issues and achieve goals
  • Leverage a solid understanding of compliance and risk management requirements for supported area

Required Qualifications

  • 4+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
  • Hands on experience of working with Tableau and SQL is a must.
  • Demonstrate comprehensive understanding of US home mortgage business and related processes.
  • Apply expertise in servicing mortgage to enhance operational efficiency and customer satisfaction.
  • Collaborate with cross-functional teams to address servicing challenges and optimize processes.
  • BI experience with creating visualizations. Dashboarding experience involving multiple views that all respond to navigation/filter/etc. Ability to publish that can be reused for across dashboards/workbooks and used for self-service by other analysts working on the same domain (and/or, to reuse cube created by others where expedient). Tableau is a must. Power BI /or SSRS are desirable(these skills are transferable across tools as well).
  • SQL access, combine, calculate. Create temp tables. Structure data for common BI needs such as drilling or side-by-side comparison, with BI tool recalculating measures as needed.
  • ETL Knowledge on Tableau Prep and/or Alteryx a plus.
  • Simple work documentation skills. Requirements, query documentation, testing.
  • Detail oriented. Accuracy is key.
  • Consultative skills should have the ability to rationalize business need and solution design from people not knowing how to ask precisely for what they need.
  • Strong written and verbal communication, presentation and inter-personal skills.
  • Ability to perform analysis, build hypothesis, draw conclusions and communicate clear, actionable recommendation to business leaders & partners.
  • Ability to interact with integrity and a high level of professionalism with all levels of team members and management.

Desired Qualifications

  • Familiarity with SAS, SAP BO (Business Objects) and SSRs (SQL Server Reporting Services).
  • Good to have certifications in BI Reporting tools Data Management, or Data Engineering.
  • Domain understanding of home lending and its complete product lifecycle (Ops, Sales, Servicing, Risk) will be an added advantage.
  • Strong understanding of business drivers and industry trends of lending products & home lending in specific.
  • Detail oriented, results driven, and can navigate in a quickly changing and high demand environment while balancing multiple priorities.
  • Expected to learn the business aspects quickly, multitask and prioritize between projects.
  • Dedicated, enthusiastic, driven and performance-oriented possesses a strong work ethic and good team player.

Job Expectations

  • Work as technical expert in delivering high quality analysis, reports, and insights.
  • Deep dive into data and identify cause for variation in trends of key metrics in monthly reports/data marts.
  • Clearly understand and articulate business requirements by leveraging domain understanding of line of business & product/ function and deliver the results underlining the business problem and appropriate business decision levers.
  • Identify & leverage appropriate analytical approach from a wide toolkit to make data driven recommendation.
  • Support data migrations, system transitions, data-mapping, data lineage, data reconciliation and documentation in alignment to policy and governance
  • Support research, analysis and development of various risk data-fields, data-marts and meta-data
  • Ensures adherence to data management/data governance regulations and policies
  • Proactively do a root cause analysis and seek guidance on how to solve problems when issues arise.

Posting End Date

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in USAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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To request a medical accommodation during the application or interview process, visit

Disability Inclusion at Wells Fargo

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Wells Fargo maintains a drug free workplace. Please see our

Drug and Alcohol Policy