Job Summary
Job Description
- This individual is responsible for day-to-day trade support activities for our US Municipal Markets Business. Minimize operational gaps/risks between Revenue Generators and Support teams by connecting-up the organization to support Primary and Secondary Sales and Trading activities.
- Ensure positions are in sync and resolve any position breaks. Resolve Fails and Unmatched trades in a timely fashion.
- Monitor and control Settlements that are driven by the effective collaboration of Revenue Generating and Support teams.
- Reconcile all trade differences and DKs quickly to ensure all bookings/process is clean and efficient.
- Monitor daily MSRB trade reporting to identify and solve reporting issues.
- Ensure all queries/issues are addressed in a timely fashion. Escalate issues when necessary. Minimize reputational risk to the firm.
- Suggest enhancements to and/or create reports/procedures to fill any gaps in control.
- Ensure all amendments are accurate and evidenced with Trader approval (when necessary).
- Serve as a resource person for municipal and firm personnel in resolving questions or problems as pertains to municipal operations and trading systems.
- Utilize platforms such as Bloomberg TOMs, Tradeweb, BPS, Ipreo, and ICI Impact.
- Assist compliance personnel with various audits, providing documentation and is responsible for answering questions pertaining to operational issues.
- Assist technology teams with enhancements to systems.
- Continue to meet all regulatory obligations and maintain zero tolerance on late resolution of audit items.
- Deliver timely and effective results on all critical business objectives.
- Continue to support all control and regulatory initiatives.
- Streamline operational processes to reduce cost and increase speed
Job Skills Requirement
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Job Skills
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nclusion
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