Chicago, IL
About Northern Trust
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
This Program Manager role reports to the Global Regulatory Affairs Office (GRAO) Program Management Office (PMO) with primary responsibility for providing continuity across various programs and projects necessary to execute GRAO strategy.
The Program Manager will manage the business intelligence framework for large scale, enterprise-wide Programs with multiple projects and work streams. These projects involve delivery of critical strategic enterprise capabilities or regulatory changes that impact multiple business units or disciplines. This role is
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The ideal candidate will have a track record of supporting business intelligence of complex change programs, working with diverse, cross-functional teams and facilitating reporting needs from stakeholders across the organization.
The key responsibilities of the role include
- Robust understanding and experience working in the space of enterprise data warehouses, business intelligence, reporting and dashboards.
- Ability to translate and operationalize project/program requirements and source system data into reporting solutions.
- Ability to communicate effectively with developers, data architects and infrastructure resources to ensure there is a clear and concise understanding of requirements and acceptance criteria.
- complex, cross-enterprise change projects.
- Maintain program data and business intelligence solutions to support successful execution of
- Build reporting capabilities amongst the supported project teams insofar the
- best change management
- Help
- shape best practices, standards and toolkit
- Effectively liaise between cross-functional stakeholders to align around common objectives.
- Continuously improve and optimize projects towards efficiency, productivity and quality standards.
- to multiple levels of the organization.
- Maintain business intelligence solutions to communicate program objectives risks issues and overall status
- Manage the project with a forward-looking mindset, i.e., proactively anticipate any potential issues, prevent them and/or define pragmatic contingency plans.
- Proactively manage dependencies, reusable assets' (components of the solution that have been already built elsewhere), roadblocks and learning points (i.e., milestones defined to resolve any uncertainty that the team might be dealing with).
- Timely escalate and relentlessly pursue resolution of any roadblocks with a clear, end-to-end ownership mindset.
- Develop and
- controldeadlines,
The successful candidate will benefit from having
- Deep understanding of project management and portfolio management tools, techniques and methods (i.e., what good looks like), change management principles and how to build high-performing teams
- Knowledge of and
- experience in agile ways of working
- Program Management business intelligence and data management experience with complex initiatives or even a portfolio of initiatives
- Great skills across communication, facilitation, interpersonal, conflict resolution, team building, coaching members on practices, framework, ability to teach/train etc.
- Ability to establish trust-based relationships with stakeholders across enterprise, lead them towards common objectives and managing upwards and downwards (e.g., experience with acting as a
- constructiveconduitbetween
- Flexibility and adaptability to change
- Strong problem-solving skills, organizational skills and time management skills.
- Openness to self-learning, improvement and experimentation
- 5+ years serving as a Program Manager or a relevant role
Nice to have
- Experience in thefinancial
- servicesindustry
- Experience with agile ways of working (e.g., Scrum Master)
- Management consulting experience
- BSc/BA diploma Master's degree is a big plus
#LI-LK2, #LI-Hybrid
Working with Us
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.