• Chicago, Illinois

Chicago, Illinois

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About Northern Trust

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Northern Trust Asset Management (NTAM) is a trillion-dollar plus investment management firm entrusted by investors around the globe to help them navigate changing market environments, so they can confidently realize their long-term objectives.

Role Summary

Lead the creation of world-class digital products, with a focus on supporting Northern Trust Wealth Management and other intermediary clients, to meet the growing needs of the business. Responsibilities include

Primary Duties and Responsibilities

  • Lead the development of a multi-year digital roadmap for direct indexing and related capabilities with inputs from sales, marketing, portfolio management, data, operations and technology to support business strategy.
  • Maintain quarterly/annual roadmaps with north star of delivering continuous business value and measuring outcomes such as revenue generation, cost optimization, improved customer experience.
  • Engage with internal and external clients for solutioning, incorporating their feedback and competitive and market intelligence into the design of product features and roadmap.
  • Introduce and embed product culture by initiating product roadshows, launches, iterative product demos, etc.
  • Drive adoption of direct indexing products by articulating the distinct value proposition and leverage metrics to drive engagement, adoption, customer satisfaction and feedback loop to inform product roadmap.
  • Collaborate closely with external vendors and NTAM technology teams to prioritize work and rapidly execute participate in key agile ceremonies.
  • Collaborate with data office to ensure products adhere to enterprise data governance standards.
  • Drive awareness of product management best practices across NTAM.
  • Collaborate with external vendors, enterprise and business technology and data teams to build products using a scalable, resilient, available, and flexible NTAM data and information architecture that responds to business' needs, and enable its efficient, disciplined, and successful execution.
  • Stay up to date on emerging and evolving end user usage models and requirements in Digital Product Management.
  • Develop and monitor KPIs to measure effectiveness of product spend and ensure investments in systems and process enhancements deliver value.

Necessary Knowledge and Skills

  • Strong understanding of intermediary and financial advisor industry and Separately Managed Accounts (SMAs) with in-depth expertise with Direct Indexing/ Tax Advantaged Accounts.
  • Expertise and passion for digital product development, management and commercialization.
  • Team player with strong listening and collaboration skills, with the ability to pivot as new information emerges.
  • Demonstrated ability to manage ambiguity and complexity in a non-hierarchical environment to deliver impact.
  • Demonstrated ability to drive organizational change and mobilize teams and resources to drive successful product development and engagement.
  • Strong consultative skills ranging from gathering market and competitor insights, problem solving, analytics, strategy development, influencing, facilitation, managing conflicts, and consensus building.
  • Dynamic relationship building and partnership skills a strong collaborator with experience leading initiatives across multiple groups and stakeholders.
  • Expertise in crafting and influencing executives and enterprise on digital product spend by crafting compelling, easy to understand business cases. Experience in hiring, developing and building high-performing product management teams.
  • Strong negotiation and vendor management experience.
  • Outstanding communication skills, both written and verbal, with demonstrated ability to develop materials and effectively present to and persuade executive audiences using data visualization tools such as Tableau, Power BI, etc.
  • Strong situational awareness and decision-making capabilities.
  • Thorough understanding of Scrum and Agile development practices adopted by technology.
  • Experience in creating client journeys, UX/UI experience and using concepts such as Lean Canvas to develop and sell the product proposition.
  • Possess a broad set of working skills and knowledge across infrastructure, software systems and solutions development.

Necessary Experience and Education

  • Highly motivated and experienced senior leader with 7- 10 years of experience in building and scaling digital product organizations in investment or wealth management environments prefer 15 - 20+ years of overall work experience.
  • Experience with building digital products for wealth financial advisors ideal candidate will have experience with delivering Direct Indexing and SMAs leveraging scalable technology.
  • Strong commercial acumen and a track record of delivering successful digital products in fast-growing and matrixed environment.
  • Demonstrated ability to manage digital products as a business.
  • Strong understanding of platform architecture, cloud, data and AI.
  • Bachelors in engineering, computer science, or equivalent career experience is required. MBA or CFA is a plus but not required.

Working with Us

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

MyHRHelp@ntrs.com

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.