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Job Summary
Job Description
What is the opportunity?
We are seeking Product Designers at all levels to join our growing team within RBC's Cash Management division. Our newly-formed Experience Design team employs user-centered design practices and methods to create extraordinary customer experiences which transform the market. You will be responsible for creating innovative digital experiences for a range of products serving our diverse customer base. The ideal candidate will have a proven record of driving innovation in a cross-functional organization to design and build the next-generation digital interfaces.
Please note this is a Toronto based role.
What will you do?
- Collaborate closely across our cross-functional team to bring the voice of the customer to every conversation and ensure we are building the best products in the market Independently produce, deliver, and validate high-quality end-to-end product(s), with a focus on ideating short-term design strategies and features with our product team Bring a high-performing product design skillset and the ability to leverage design thinking practices to build UI/ UX flows that balance strategic business goals with the needs of clients
- Understands the capabilities, strengths, and limitations of our technology stack to best align design and development to optimize efficiency, performance and user value
- Rationalize solutions and effectively communicate ideas and designs
- Collaborate with core team members to introduce new product features and create a better user experience based on user feedback
- Work within our Agile team structure and provide quality assurance on creative deliverables
- Ensure adherence to Accessibility guidelines while keeping Inclusivity top-of-mind
- Support and mentor junior designers through day-to-day design challenges
What do you need to succeed?
- 7+ years of experience working as a Product Designer Portfolio / Case Studies with recent work samples BA/BS degree in Design (e.g., Interaction, Graphic, Visual Communications, Product, Industrial Design) or a related field or equivalent experience
- An exceptional eye for detail and passion for quality Keen desire to gain in-depth knowledge of our customers and design complex financial services applications that are both intuitive and efficient
- Experience with a wide range of design and prototyping tools (Figma, Adobe Creative Suite, Principle)
- Desire to work through the entire UCD process using methods like sketching, storyboarding, diagramming, wireframing, prototyping, and user research
- Deep knowledge in 2-3 key areas UX/Prototyping & Interaction Design, UI/Visual Design, Understanding Human Behaviors, Design Thinking, Accessibility and Inclusive Design, Information Design, Information Architecture, Design Systems.
- The knack to ask why?- you believe in data-driven decisions that are strategically informed to drive meaningful solutions to user problems and opportunities
- A deep collaborative approach to solving challenges-you understand your gaps and work with others to move the product forward so everybody wins
- Support for continuous and iterative improvement-you are comfortable with feedback cycles that are openly communicative and generous within one-on-one and large team settings
- Being meticulous and detail-oriented-you advocate for beautiful visual design balanced with solid UX
- An adaptive mindset that is able to navigate challenging or ambiguous problems
Nice-to-haves
- Experience designing Native Apps and Responsive Web platforms
- Financial Services product design experience
- Experience integrating the Jobs-to-be-Done framework
What's in it for you?
We are building something completely new in a dynamically changing industry grab this opportunity to leverage the significant resources of our business and brand to make change happen in the real world.
In addition, we offer
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- A dedicated manager who will support, coach, and work with you to develop an individual career growth plan
- Strong support from our personable Leadership team
- Ability to make a difference and lasting impact
- An agile, collaborative, progressive, and high-performing team
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and Equal Opportunity Employment
nclusion
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