- 65,000 - 75,000
- Sioux Falls, SD, US
65,000 - 75,000
Sioux Falls, SD, US
Fully Onsite
Location Designation
When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.
Role Description
This fast-paced role includes leading a customer-focused service team to provide support to our external and internal customers Agents, Agency Management, and Policyholders. Your team's primary functions are to provide a seamless onboarding experience for agent candidates, ensuring they are contracted timely & overseeing applications through the new business process. You and your team will be responsible for on-site operations and service. You will be responsible for training and developing others, conducting team member check-ins, and leading and contributing to planning sessions. You will also be responsible for following company guidelines and established regulatory procedures (FINRA, SEC, state DOI, etc.).
Who You Are
You like to be of service to others and have a passion for supporting your customer
You have a passion for coaching, empowering, developing, and inspiring others
You are patient, humble, and presume positive intent
You are a change leader, known for driving innovation and excellent at acting with agility
You are naturally curious and a quick study
You are an excellent presenter with strong written and verbal communication skills and you possess the ability to communicate with all levels of internal and external stakeholders
What You'll Need
- Bachelor's degree required
- Demonstrated leadership ability with at least two years of supervisory experience
- Series 99 FINRA registration required within first six months or candidates currently holding Series 6 or 7 licenses would satisfy this requirement.
What Really Excites Us
- Previous customer service or hospitality experience
- Career-minded individual
- Business acumen
- Ability to make sound decisions with agile problem-solving skills
#LI-JR1
$65,000-$75,000
Salary range
Exempt
Overtime eligible
Yes
Discretionary bonus eligible
No
Sales bonus eligible
Click here to learn more about our
. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.
This role requiresFINRA licensedand/or FINRA Associated Person pre-hire fingerprinting.
Please note
Recognized as one of
Fortune's
Job Requisition ID90367