- LOCATION:NONE
Hybrid
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Working Arrangement
Job Description
This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.
Act as an Operations Analyst for the various applications utilized for Derivatives trading, valuation, accounting, and reporting, along with VAH analytics covering both day to day production support and substantial project and enhancement activity. This would include
1. Responsible for providing support to business and systems management in addressing complex derivatives and VAH business issues, assessing risk, presenting recommendations, and implementing solutions
2. Work with delivery manager and key business resources to define and manage the scope, approach, and requirements of enhancement requests with specific emphasis on creating integrated, strategic solutions
3. Identify complex operational business issues and aid in the facilitation of development activities for solutions involving workflow procedures and/or new technologies that are consistent with business long term strategic plans
4. Responsible for gathering, documenting, and executing business/system requirements and test plans and cases for various business and production issues in a timely fashion
Be the point of contact in Manila for coordinating user queries relating to the various applications used within Derivatives and VAH groups
Ensure all necessary documentation is maintained including requirements documents, support, processes and procedure manuals
Ensure compliance and adherence to defined technology procedures and processes
Job Requirements
3+ years of progressive business analysis experience involving Derivatives, Variable Annuity Hedging and/or other relevant financial instruments
The key responsibility will be the support for users with similar business hours as the team (Manila day shift) however, additional responsibilities may be given as pertains to production support of North America business cycle and various critical tasks during quarter-ends and year-ends
Other responsibilities may be assigned by the MBPS IS Management or the Manulife Business Unit as deemed necessary in the course of the business operations.
Technical Skills
- Familiarity with scheduler or file mover software (such as CAWLA) is a plus
- .NET, JAVA, SQL, shell scripting, Visual Basic
Tools Specific Knowledge
- Findur
- SimCorp Dimension is a plus
- Informatica PowerCenter
- APEX
- Microsoft SQL Server Management Studio
- Acadia
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC' on the Toronto, New York, and the Philippine stock exchanges, and under 945' in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife
/John
Hancock
, we embrace our diversity. We strive to attract,
develop
and
retain
a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment,
retention,advancement
colour
, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to
provide
equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process
.
All information shared during the accommodation request process will be stored and used in a manner that is consistent with
applicable laws and Manulife/John Hancock policies
.To request a reasonable accommodation in the application process, contact
.