- Chicago, Illinois
Chicago, Illinois
About Northern Trust
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Operational Resilience Manager - First line of Defense
Role/Department
The successful candidate will support the Operational Resilience Program with change management governance, resiliency-based controls, procedures, standards, and resiliency associated technology tooling. This will improve Northern Trust's ability to identify and manage risk across the organization, by aligning and equipping resilience stakeholders with new practices, guidance, and tools to be incorporated over time.
The key responsibilities of the role include
Develop and implement 1LOD procedures on change controls for Business Continuity Management, Disaster Recovery and Operational Resiliency plans.
Develop and implement Change Management Governance protocols and Control Standards, covering roles and responsibilities, change trigger requirements, and reporting.
Plan and manage support for the change management tool and processes.
Ensure adherence to change management policies and procedures.
Supervises the daily activities of support team members
Design, collaborate with technology and evidence ability to sustain the change management tech-enabled workflow / notification / reporting tool.
Sets team priorities to ensure task completion coordinates work activities with other supervisors
The successful candidate will benefit from having
Several years financial services experience with substantial experience in change management / operational resiliency.
Working knowledge of the appropriate standards and regulations e.g., ISO22301 and FCA/PRA/BoE and other country regulator's publications in relation to Operational Resilience.
Previous people management experience.
Manages related teams, sets team priorities, and allocates resources to align with business objectives.
Management skills proven stakeholder engagement experience, engaging and inclusive management style, with experience of having managed operational resilience / operational processes / risk management initiatives.
Demonstrated ability to collaborate cross-functions to achieve measurable results.
Highly flexible and adaptable to change, self-motivated and able to independently drive results.
Working with Us
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.