• HALIFAX, Nova Scotia, Canada

HALIFAX, Nova Scotia, Canada

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Job Summary

Job Description

What is the opportunity?

The Manager, High Risk Client Management (HRCM) supports the Senior Manager, HRCM by providing direction and execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients including the risk assessment and enhanced due diligence (EDD) processes to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach. This role also requires the following assisting in the identification, confirmation, management, and approval process for the on-boarding and periodic review and assessment of high risk clients, as required and committing to on-going professional development, to ensure that individual and collective team knowledge is current and comprehensive so that outcomes, including decisions and recommendations, are based on a thorough understanding of risk involved and are made in the context of AML / CTF regulatory requirements.

What will you do?

  • Support the development, implementation, execution, and ongoing enhancements to the US Banking and Wealth HRC programs
  • Conduct HRC EDD risk assessments for units supported by the HRC Team and ensure that the Global Standards for Client Risk Management (CRM) and EDD are executed consistently
  • Partner with the FIU, Insights & Analytics, and Global AML Compliance to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach
  • Create an environment and culture that allows us to attract and retain high performing employees
  • Help individuals and teams achieve high performance through building capabilities and effective coaching and performance management
  • Provide candid and actionable feedback to achieve outcomes through regular check-ins to support the Growth mindset and a focus on living RBC values
  • Assess self-training and self-development needs based on the requirements of the role in order to facilitate review of Personal Development plan with Manager/ Senior Manager as required
  • Work with business partners and stakeholders to ensure that, where applicable, all issues /reviews are escalated appropriately within defined timelines and in accordance with RBC's policies and procedures
  • Effectively communicate with business partners and stakeholders to ensure a high degree of service standards and client care focus is maintained

What will you need to succeed?

Must have

  • Post-secondary education or equivalent experience
  • 2-4 years of relevant experience
  • Strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC's financial services for money laundering and terrorist financing.
  • Demonstrated knowledge of or experience in financial and money laundering crimes/High Risk Knowledge of and/ or experience in AML Compliance, Financial Crimes investigations (within law enforcement or banking), Financial regulatory body, or banking/finance.
  • Working knowledge of AML compliance requirements and regulations for Canada, US, Caribbean and other jurisdictions where RBC operates.
  • All responsibilities carried out in accordance with Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy principles.
  • Experience working in law enforcement or the financial sector or financial regulatory oversight.
  • Skilled in Microsoft Office Outlook, Excel, Word applications (Level 2 or above).
  • Strong investigative and problem solving skills
  • Strong written and oral communication skills.

Nice to have

  • CAMS designation
  • Language skills (e.g. French, Dutch, Cantonese, Mandarin)
  • Some management experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work.

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nclusion

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