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Training & Development
You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description
At Sun Life, we look for optimistic people who want to make life brighter for ourClients.We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work.Every day,you'll be empowered and challengedbyworking withdynamic colleaguesto find new and innovative ways to make Sun Life the best benefits company in America.
Reporting to the Learning & Development Senior Manager, the
The opportunity
Learning & Development Consultant
How you will contribute
- Design learning solutions using various digital tools and platforms
- Deliver training to new hires and existing staff
- Collaborate with hiring managers on staffing projections, new hire effective dates, and coordination of training schedule
- Oversee trainee learning and behavioral progress, providing regular feedback and guidance to employee and their manager
- Develop and deliver learning solutions evaluation tools, metrics, and protocols for individuals and stakeholders
- Track and report results and outcomes of learning solutions efficacy
- Address any learning program deficiency root cause with leadership and other Learning and Quality professionals, and propose recommendations to business leaders to enhance the program and individual and functional performance
- Collaborate across FullscopeRMS and Sun Life to leverage expertise, technology, and best practices
What you will bring with you
- Ability to work with a diverse range of people
- Minimum of 3 years of direct L&D experience (Facilitation and Instructional Design) with a background in disability/leave management
- Product knowledge in the areas of leave management, short- and long-term disability, and supplemental health, or equivalent related products is highly preferred
- Instructional design expertise
- Ability to translate business goals into desired on-the-job performance
- Ability to determine whether training is part of a viable solution to correct performance gaps
- Strong knowledge of customer service standards and providing service excellence
- Strong communication skills
- Work effectively with others who have different perspectives, backgrounds, and/or styles
- Ability to providing constructive feedback to learners and colleagues
- Take initiative to improve teams effectiveness and/or business processes
- Self-starter ability to partner and work with subject matter experts and business area stakeholders to derive key learning goals and instructional needs independently and interdependently within a team environment and in a virtual environment
- High attention to detail, accuracy, and thoroughness
- Excellent time management and organizational skills
- Flexibility - Switches focus as necessary to adapt to change
- Willingness to learn new systems and skills required for the role
- Supporter of diversity, equity, and inclusion
- Proficiency in MS Office Suite/Teams
- Strong analytical and presentation skills
- Understanding of how adults learn best
- Understanding of what creates a positive User Experience
Do you see yourself in this role even if you haven't checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.
Not ready to apply yet but want to stay in touch?
Life is brighter when you work at Sun Life
- Excellent benefits and wellness programs to support the three pillars of your well-being mental, physical and financial including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more
- Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account
- A flexible work environment with a friendly, caring, collaborative and inclusive culture
- Great Place to Work Certified in Canada and the U.S.
- Named as a Top 10 employer by the Boston Globes Top Places to Work two years running
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
the salary range for this position is
If you are a California resident,
- Southern region $76,900-$115,400 annually
- Central region $81,100-$121,700 annually
- Northern region $86,700-$130,100 annually
, the salary range for this position is $73,400-$110,100 annually.
If you are a Colorado resident
, the salary range for this position is $86,700-$130,100 annually.
If you are a New York resident
, the salary range for this position is $81,100-$121,700 annually.
If you are Washington resident
We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.
Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
#LI-remote
to request an accommodation.
Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
For applicants residing in California, please read our employee
California Privacy Policy and Notice.
Job Category
Posting End Date
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.