- SALARY:NONE
- LOCATION:NONE
About this role
Wells Fargo is seeking a Lead Institutional Investment Operations Specialist to join our Client Facilitations team as part of Corporate and Investment Banking (CIB) Operations.
This individual will manage the onboarding process across various support functions (CDD, Tax, Credit, Client Data) to ensure a streamlined client experience for our Corporate and Commercial Clients, focusing on FX and Rates products. This individual will carry out our onboarding services which include client engagement with our sales teams, ownership of industry tools to interface with clients, technology changes needed to deliver scalable solutions to onboarding, and assisting with key risk and control activities like audits, policy reviews, procedural changes, etc.
In this role, you will
- Manage the onboarding flow, partnering with sales and clients providing hands-on ownership of the process
- Partner with the Front Office and key business stakeholders to development business strategies and the implementation of strategic decisions targeted around the client experience
- Act as the primary point of contact for sales and clients to address client queries and status on progress
- Focus on all aspects of the onboarding and maintenance processes including negotiation, credit, account setup, offboarding and regulatory oversight
- Lead initiatives to streamline the client experience, meet regulatory requirements and improve efficiency
- Lead strategic initiatives to properly capture client preferences and design a framework to highlight inconsistencies and illogical situations for remediation across our client segment
- Develop a strong understanding of technology applications and systems ensuring strategic delivery and process efficiency within the Onboarding workflow
- Ensure that appropriate level of control is maintained over business and operational activities and compliant with firm and regulatory policy
Required Qualifications, US
- 5+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
Desired Qualifications
- 5+ years of capital markets industry experience
- Experience working with Corporate and Commercial clients and performing client walkthroughs regarding onboarding activities
- Prior experience partnering with Sales to develop, enhance, and streamline onboarding flows and account opening
- Experience partnering with offshore (non-U.S.) teams
- Experience identifying and driving process improvements in complex, institutional banking environment.
- Understanding of key operational risk components, including experience driving consistency and quality across all aspects of a risk function.
- Ability to understand and work with data, including creating alignment among various data sources, developing trends, and creating risk-based analytics from multiple information sources.
- Strong communication, negotiation, and collaboration skills, including the ability to negotiate with numerous parties and reach agreeable solutions.
- Prior success in working and communicating with senior level executives.
- Strong organizational skills, attention to detail, and adherence to strict deadlines in a fast -paced environment.
- Strong risk management discipline and problem-solving skills
- Proven experience partnering with technology to write and approve business requirement documentation and implement change
- Ability to effectively multi-task and successfully work on several unrelated projects at the same time
- Excellent interpersonal and communication skills and experience in articulation of risks both verbally and in writing to various levels of staff and management.
- 4 year BS/BA degree or equivalent experience
- Working knowledge of Capital Markets flows (Institutional Securities sales and trading and/or investment banking) in operations, risk management, client service, or compliance/regulatory/legal capacity
- Understanding of Markit Counterparty Manager, Cornerstone, Broadridge, Calypso, SalesForce, WCIS, CID, and GMI applications
- Experience with offboarding and entity management functions and key concepts
- Experience working with credit and document negotiation teams
Job Expectations
- Registration for FINRA Series 99 must be completed within 120 days of hire date if it is not available for transfer upon hire. FINRA recognized equivalents will be accepted.
- For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite may also be required
- This position offers a hybrid work schedule (minimum 3 days per week onsite) in the preferred location listed below.
- Relocation assistance is not available for this position.
- Visa Sponsorship not available for this position
Preferred Locations
- 550 S. Tryon Street - Charlotte, NC
Posting End Date
- 6 May 2024
delivers a comprehensive suite of capital markets, banking, and financial products and services. As a trusted partner to our clients, we provide corporate and transactional banking commercial real estate lending and servicing investment banking equity and fixed income solutions including sales, trading, and research capabilities to corporate, commercial real estate, government, and institutional clients across the globe.
Corporate & Investment Banking (CIB)
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CRF 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.
Posting End Date
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in USAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit
Disability Inclusion at Wells Fargo
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our