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About this role
Wells Fargo is seeking a Lead Analytics Consultant in the Customer Remediation Center of Excellence supporting the Remediation Analytics Team.
Primary responsibilities for this role include utilizing database knowledge and business process to perform advanced data analysis to accurately identify populations of customers that require remediation and also to calculate the refund, account adjustment or other resolution. This role will support Home Lending.
In this role, you will
- Explore, evaluate, design, test and validate high level regulatory remediations strategies, quality and data. Provides up-front data discovery and analytics supporting Remediation Analytics, as well as defining and implementing data strategies for new remediations.
- Advise line of business, and more experienced leadership on business strategies based on research of performance metrics, trends in population distributions.
- Creates and Contributes to the development of analytic strategies to address multiple impact scenarios, working independently to resolve data across complicated data sources.
- Provide end-to-end ownership of analysis efforts including requirements development, code development, documentation and validation.
- Mentor or manage less experienced staff, interns, and external contractors.
- Collaborate and consult with peers, colleagues, and more experienced managers to resolve issues and achieve goals.
Required Qualifications, US
- 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education.
Desired Qualifications
- Experience in Financial Services working with line of business data with Consumer Non-Lending data experience.
- 5+ years of SQL and/or SAS experience.
- 3+ years of Teradata experience.
- Experience in gathering, analyzing, and interpreting large datasets - ability to tell the story with the data.
- Outstanding communication skills and ability to articulate complex material to a diverse audience.
Job Expectations
- Ability to travel up to 10% of the time.
- This is a hybrid role, with three days a week in the office.
- Ability to work additional hours as needed.
- Relocation assistance is not available for this position.
Posting End Date
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in USAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visitDisability Inclusion at Wells Fargo
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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy