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About this role
Wells Fargo is seeking a Lead Analytics Consultant in the Customer Remediation Center of Excellence supporting the Remediation Analytics Team. Primary responsibilities for this role include utilizing database knowledge and business process to perform advanced data analysis to accurately identify populations of customers that require remediation and to calculate the refund, account adjustment or other resolution. These roles will support Home Lending, Credit Cards, Auto, Deposit/Banking, Data Operations and Personal Loans and Lines.
In this role, you will
- Advise experienced leadership to develop or influence statistical modeling, analytical strategies, and advanced data visualization for complex business and technical needs.
- Interpret and translate regulatory defined stress test scenarios into model parameters, evaluate results of stress test results, and interpretation of model output.
- Provide leadership in the identification and development of new research concepts and designs.
- Ensure adherence to compliance and legal regulations and policies on all projects managed.
- Assist managers and leaders in building quarterly and annual plans and forecast future market research needs for business partners supported.
- Provide vision, direction, and expertise to leadership on implementing innovative and significant business solutions that align to the enterprise.
- Engage with peers, managers risk, compliance, managers across the enterprise, and serve as an expert advisor to leadership team.
Required Qualifications, US
- 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
Desired Qualifications
- 4+ years of SQL & SAS experience
- 2+ years of Teradata experience
- Extensive knowledge and understanding of research and analysis.
- Experience with Customer Remediation, Audit Validations, Applied Statistics, Database, Automation or Regression testing.
- Experience with analytical methods used in statistical analysis, modeling, and reporting.
- Knowledge and understanding of Quality Assurance (QA) and performance measures and Quality Control review experience.
- Strong analytical skills with high attention to detail and accuracy
- Ability to work cohesively and collaborate with analytic functions throughout the organization.
- Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
- Strong independent thinking skills.
- Excellent verbal, written, and interpersonal communication skills.
Job Expectations
- Ability to travel up to 5% of the time.
- This position is not eligible for Visa sponsorship.
- Ability to work on site per Wells Fargos standard operating model in one of the listed locations.
Posting Locations
- CHARLOTTE, NC
- MINNEAPOLIS, MN
- WEST DES MOINES, IA
- PHOENIX/CHANDLER/TEMPE, AZ
- IRVING, TX
- ST. LOUIS, MO
- SALT LAKE CITY, UT
- SAN ANTONIO, TX
The Chief Operating Office Functions adhere to a location strategy therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.
Posting End Date
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in USAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit
Disability Inclusion at Wells Fargo
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