- SALARY:NONE
- Chicago, Illinois
Chicago, Illinois
About Northern Trust
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
This is an office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite.
The Investment Associate will be responsible for coordinating the account administration for investment management clients. Maintains the account including record keeping, responds to client inquiries, produces performance and attribution reports and oversees cash management and trade processing. Assists relationship managers in developing additional business, supporting asset allocation decision making, presenting client materials, and coordinating servicing team.
1. Coordinates the investment account administration for wealth management clients.
2. Receives service requests from clients and partners executes daily client activity, oversees cash management and trade processing, handles inquiry resolution, obtains appropriate documentation, and ensures systems information is up to date.
3. Oversees development of appropriate action plans for client activities and ensures execution and follow-up. Supports adherence to investment compliance requirements and contributes to the investment strategy decision-making.
4. Coordinates with servicing team on execution of client activity, communicating with client and vendors as appropriate.
5. Accesses investment manager presentation and economic updates, contributes to the support of client communication on current market positioning.
6. Ensures accurate set up and review of fees.
7. Documents services provided, specialized procedures, and ongoing written communications with client as appropriate in managing regular investment activity.
8. Develops clear understanding of clients need behind service requests and communicates to service partners. Obtains appropriate information from partners and client to facilitate service changes or transactions.
9. Assists relationship managers in developing additional business, making client presentations, and coordinating servicing team.
10. Identifies service efficiency enhancements, process improvements, and service delivery using creative and proactive measures.
11. Monitors trust operations and accounting activities to ensure that all necessary reports, documents, tickets, etc. are processed to facilitate client services.
12. Communicates with clients regularly to inform them of account set-up or status, document requests, or other information.
The successful candidate will benefit from having
2-4 years experience in financial servicing/accounting fields, with client servicing background.
Knowledge of trust operations and accounting systems usually acquired through related experience is needed to administer master trust and custody accounts.
General business knowledge, including knowledge of accounting usually acquired through coursework, is required to oversee client transactions.
Analytical, problem solving, and organizational skills required to identify and resolve account issues.
Working with Us
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.