• Chicago, Illinois

Chicago, Illinois

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About Northern Trust

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role INFRASTRUCTURE ENGINEERING RISK AND CONTROL OFFICER

Northern Trust is looking for a Infrastructure Engineering Risk and Control Officer to help assess, advise, evaluate, and mature the controls around the platforms which collectively host our most critical applications and functions.

This diverse position will require the individual to work with infrastructure owners and their management, Northern Trust Control officers, engineers, internal IT risk and control teams, auditors, regulators, automation teams and control testers. This role reports to the global head of Infrastructure Engineering and Operations.

JOB RESPONSIBILITIES

  • Serve as the central point of contact for Control Functions across the Technology towers in the Infrastructure Engineering and Operations organization.
  • Provide guidance and oversight of 4 Embedded Control Analysts in a global team covering those towers.
  • Represent the Infrastructure towers in Risk Control or audit meetings with IT Leadership and operational committees to discuss the status of all ticket types of the infrastructure organization.
  • Peer with the leaders of six major infrastructure towers (network, storage, compute, database, middleware, and monitoring) to develop and optimize cross-functional, horizontal processes and procedures.
  • Maintain an effective network of counterparts across the Control community, Technology Infrastructure Project Management Office portfolio leads, technical SMEs and architects to prioritize and oversee strategic, high-visibility and mission-critical initiatives.
  • Transform Infrastructure controls and reduce risk through rigorous lifecycle management, vulnerability management and adherence to control standards. Show leadership in regulatory processes and audits, interface with regulators and counterparts in other parts of the organization.
  • Interpret/understand controls
    • Understand the universe of Control Standards in general, and the Controls owned by the Infrastructure Engineering and Operations organization in particular.
    • Develop an in-depth understanding of the various moving parts and functions involved in the Control remediation process.
    • Help to interpret the control gap findings (aka issues or IPTs) as related to the infrastructures engineered and supported at Northern Trust.
  • Control Design
    • Determine ownership and proper placement and assignment tower for issues
    • Assist with solution design by helping to define objectives, create plans, assemble project teams, and create governance structure.
    • Be clear and methodical when dividing and assigning work to individuals, setting aggressive deadlines and stretch goals and holding people accountable.
    • Recommend control automation approach to help ensure compliance.
  • Identify Control Gaps
    • Conduct risk and control self-assessments.
    • Coordinate external third-party assessments.
    • Interface with Second Line of Defense in the interpretation of assigned gaps.
    • Serve as key liaison and participant during audits for Infrastructure Engineering towers, as soon as a control gap has been identified and facilitating communications between Northern Trust groups.
  • Formalized issue management
    • IPT Management Validate accuracy, ownership, audience of issues to be uploaded to ServiceNow as IPT tickets.
    • Assist in writing action plan and implementation dates.
    • Guide efforts with strong focus and precision by organizing staff, contractors, consulting partners and service providers around the implementation of those initiatives.
    • Assist with IPT remediation by applying broad technical knowledge to solution guidance.
    • Provide oversight, guidance and feedback and adjust direction when needed. Resolve conflict and build unity.
  • Reporting
    • Support First Line Control Officers in providing timely information on status to key stakeholders (CIO, CTO etc.) and obtain necessary approvals.
    • Support First Line Control Officer in monitoring issues with upcoming due dates (30 60 90 days), communicating and validating on progress to ensure transparency on status and IPT resolution.
    • Escalate any issue downgraded to At Risk within 90 days of due date to First Line Control Officer.
  • Manage solution to completion in ServiceNow
    • Track status, timely and accurate updates
    • Ingest and communicate IPT metrics within the greater Infrastructure team and Executive Management to allow for data-driven risk management and process improvements.
    • Monitor progress and completion to goals.
    • Facilitate extension process with formal notification and approvals (where needed) to appropriate accountable owners.
    • Make decisions and escalate to resolve obstacles quickly.
    • Attending meetings with security oversight upon need of exception.
    • Reviewing completed issue implementation, evidence and testing performed as adequately satisfying the finding and leading those issue ticket reviews.
    • Share key insights and learnings from participation in Infrastructure meetings with management.
  • Manage other key risk metrics
    • Own / oversee the review, validation, tracking and timely closure of vulnerability tickets
    • Analyze high volumes of IPTs across technology towers requiring special handling.

REQUIRED CONTROL OFFICER SKILLS

As a partner at Northern Trust, you must actively manage and mitigate risk and act with integrity. In accordance with our core values of service, integrity, and expertise, you are expected to

  • Adhere to all applicable risk management programs, policies, and procedures.
  • Complete all mandatory training by the deadline.
  • Understand how your behavior could expose Northern Trust, its clients, and financial markets to different types of risk.
  • Ensure that Northern Trust or its clients are not exposed to inappropriate or excessive risk.
  • Escalate any risk concerns, including those resulting from mistakes / errors to a manager or business unit risk officer.
  • Exercise diligence regarding cyber-security
  • Cooperate with internal control functions (including first-line Control, Risk, Compliance, Audit, self-assigned, etc.) and applicable regulatory bodies.
  • Avoid conflicts of interest or behaviors that might produce unfair outcomes for Northern Trust or its clients or damage the integrity of financial markets.

REQUIRED EXPERIENCE

  • 15+ years in a technology role as either an individual, senior contributor, or manager.
  • 8+ years of experience in Risk and Control operating at enterprise scale.
  • Experience in the financial industry or other highly, federally regulated field.
  • Practical exposure to both technology infrastructure and application development architectures.
  • Service-Now experience.
  • Well-versed in security industry best practices and regulatory and compliance frameworks.
  • Skills in translating broad strategic intent into tactical, deliverable plans and directions.
  • Mastery of project execution and delivery with proven track record of successful large, complex, multi-team projects.
  • Expertise in ITIL (Information Technology Infrastructure Library) principles, in-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
  • This person will have hands-on exposure across multiple platforms including Control-M, database, ETL, mainframe, messaging, middleware, platforms, operating systems, networking, storage, and virtualization, and the related disaster recovery.

SUPPORTING SKILLS

  • Highly motivated, energetic self-starter who takes ownership of issues and drives them to resolution.
  • Good organizational skills - manages and prioritizes multiple tasks across different time horizons within deadlines.
  • Cooperative, and collegial manner to be able to flex to broad audience and in high-stakes situations.
  • Able to explain complex ideas and tune the message for different audiences (engineers, senior leadership, business partners, regulators, clients).
  • Flexible management style and able to build authentic relationships with a diverse set of personalities and skills.
  • Exceptional verbal and written communication skills.
  • Strong decision-making skills.
  • Strong analytical, problem solving and process re-engineering skills.
  • Applies broad industry knowledge and awareness.

EDUCATION

  • Bachelor's degree or equivalent experience in Information Technology, Management Information Systems, Computer Science, or a related discipline.

For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world's most-sophisticated clients from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.

We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.

Working with Us

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

MyHRHelp@ntrs.com

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.