Description
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Where you'll fit in & what our team goals are
- As the Global HR team continues to move towards a new HR operating model, you will play a key role in shifting how leaders and employees experience HR. The newly created People Resource Centre is the initial point of contact for all HR related support, and your role will help direct leader and employee queries to this global HR service.
- You will provide a first stage response to queries that are escalated to the HRBP team by the People Resource Centre. Utilising, your existing HR knowledge, and internal policy and procedures to answer those queries in a timely manner.
- You will escalate queries to our internal HR Centres of Excellence, which include specialists in Compensation, Benefits, Payroll, Employee Relations, Talent Acquisition and Talent Development. Working with those COE's and the HR Business Partner team to either deliver expert advice to the business or play a role in optimising global HR solutions.
How youll spend your time...
Employee Relations
- In conjunction with the People Resource Cetnre, provide first stage Employee Relations advice and guidance to leaders on basic employee relations issues and escalating issues as approparite to the Employee Relations COE or HRBP team.
- Provide advisory and coaching service to leaders on basic employee relations issues including
- Absence management and Occupation Health referrals.
- Performance management issues
- Flexible Working requests
- Office attendance
- Conduct and behaviour
- Directly manage formal processes such as such as Disciplinary and Grievance Invesigations and Redundancy consultation process as delegated by HRBP or Employee Relations COE.
- Document production and minute taking for cases/actions managed by Employee Relationss COE and HRBP team.
- Support the HRBP and Employee Relations COE in maintaining accurate ER Case Management records using the internal case management system.
Organisation Design
- You will support the HRBP Team as they work with leaders to evaluate overall organisation effectiveness, as it relates to organisation design, structures and talent capability.
- You will support the people impacts resulting from any proposed change projects, coaching leaders on consultation processes and change management best practice relating to any proposed changes.
Data Management
- You will be responsible for the HR data / reporting needs of the team, using Excel, and the Human Resource Information Systems (Workday), to
- Generate routine and ad-hoc reports from the Workday system
- Assist the HRBP team to provide data analysis and insights to the business areas we support, using data to influence leaders and drive better business outcomes.
General Duties
- Support the HR Business Partner team on ad-hoc projects in support of the wider HR agenda, collaborating across internal COE teams as required to seek out solutions and process improvements.
- Support the HRBP team as they work with internal Centres of Excellence, to deliver annual HR Programmes across the entire employee life cycle, including annual year end performance and compensation cycle, talent and succession planning, annual engagement surveys etc.
- Provide general administrative support to the HRBP team as required, duties could include,
- Processing invoices for the HRBP team,
- Sending email circulars to the business on behalf of HRBP team,
- Collating and maintainng trackers and databases such as recruitment approvals and budget documents
- Supporting in the production of written reports and presentation packs for boards and other meetings or projects.
To be successful in this role you will have...
- Prior Generalist HR experience ideally from a Financial Services background
- Excellent organisational skills
- Strong attention to detail and analytic capability
- Structured, focused, methodical approach adhering to and continually improving processes
- Effective time management skills with the ability to handle multiple demands, competing priorities and adapt to changes in the work environment
- Ability to operate under pressure and within matrix/ fast changing and evolving HR Operating model.
- Able to collaborate and work in a busy team
- Awareness of the importance of risks and controls and data privacy management
- Strong communication (written and verbal) and confidence communicating to a variety of levels across the organization.
- Strong Microsoft Office skills, particularly Excel and PowerPoint and prior experience of Workday is essential.
- Ability to work with ambiguity as we transition to a new HR Operating Model and work through a period of global transformation within our business.
About Columbia Threadneedle Investments
Working at Columbia Threadneedle Investments you'll find the promise we make to our clients is the same one we make to our employees Your success is our priority.
Here, you'll find growth and career opportunities across all of our businesses. We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,500 people working together. Our expertise is diverse with more than 650 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements.
Columbia Threadneedle is a people business and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to providing an inclusive workplace that supports the diversity of our employees and reflects our broader communities and client-base.
We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter.
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