- SALARY:NONE
- LOCATION:NONE
Hybrid
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Job Description
Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You've come to the right place.
Why choose Manulife?
- Competitive Salary packages and performance bonuses
- Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
- Retirement savings benefit
- Rewarding culture that values wellness and well-being
- Performance Bonus
- Global network of industry experts
- Extensive training resources
Job Description
onitor risk mediation, reporting, process enhancement, procedure administration, project management, and administration for Operations.
We're looking for a
Fraud Analyst
Have the skills and knowledge for the job? Learn more about the opening below!
Key Responsibilities
- Monitor the MBC-Intrerac email inbox and POS CPPs and take the appropriate action under each CPP Notification to cancel the client access cards that were compromised.
- Prepare application for write off in order to reimburse a client for fraud loss
- Investigate Interac Email Money Transfers (e-transfers), block transactions if confirmed as fraudulent or discount if legitimate.
- Review EFTs (funds being wired from a country into Canada) that are equal to or exceed $10,000 and within a 24-hour period. This could also be multiple wires totaling $10,000 within the 24 hour period.
- Create and file Fintrac Report for any reportable cases via FINTRAC website (FINTRAC - Financial Transactions and Reports Analysis Centre of Canada) in accordance with AML guidelines.
- File both reportable and non-reportable cases in Erase Case Manager.
- Work directly with business unit in response to issues and questions regarding fraud related processes
- Follow AML guidelines and ensure enhanced due to diligence is applied for Politically Exposed Person, High Risk Clients and Bank regulations
Qualifications
- College/University graduate preferably with a degree in Banking and Finance, Management, Internal Audit, or any business-related course
- Must have at least 2-3 years experience in
- fraud investigation.
- Work experience in bank operations is preferred but not required
- Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external
- environment/situation)
- M
- ust be amenable to work on shifting schedules (day/mid/night) due to 24/7 operations
- Good written and verbal communication skills
Lets make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC' on the Toronto, New York, and the Philippine stock exchanges, and under 945' in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife
/John
Hancock
, we embrace our diversity. We strive to attract,
develop
and
retain
a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment,
retention,advancement
colour
, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to
provide
equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process
.
All information shared during the accommodation request process will be stored and used in a manner that is consistent with
applicable laws and Manulife/John Hancock policies
.To request a reasonable accommodation in the application process, contact
.