In this role, you will
- Manage an internal investigations team and execute risk-based internal investigations programs with low to moderate risk and complexity
- Manage the implementation of procedures, controls, analytics, and trend evaluation
- Resolve issues related to team supervision, work allocation, and daily operations
- Identify and recommend opportunities for process improvement and risk control development
- Prioritize work and provide daily leadership and mentorship
- Lead projects and initiatives with significant exposure to the bank
- Conduct preliminary assessment of allegations
- Communicate with internal business partners, vendors, and management
- Collaborate with peers, colleagues, and mid-level managers
- Consult with line of business to balance risk and control efforts to assist business in managing internal fraud risks
- Provide leadership, communication, technical expertise, direction, and work prioritization for direct report team
- Manage allocation of people and financial resources for Investigations
- Mentor and guide talent development of direct reports and assist in hiring talent
- Provide strategic thinking related to enterprise-wide conduct and risk management issues
- Reinforce investigating principle of fairness for all parties potentially impacted by investigations
Required Qualifications
- 4+ years of Investigations experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
- 2+ years of Leadership experience
Desired Qualifications
- Conduct Management experience
- International investigations experience
- Experience coaching, developing and leading significant investigations teams
- Extensive knowledge and understanding of human resources practices and policies, including but not limited to investigations of employment related allegations
- Leadership experience with ability to effectively manage and engage teams
- Ability to interact with integrity and a high level of professionalism with all levels of team members and management
- Experience utilizing multiple technologies to research and identify information, manage cases, and provide documentation to support and defend decisions
- Experience using a case management system
- Personal effectiveness and demonstrated leadership with peers and senior leaders
- Change management experience
- Experience and/or understanding of Sales Practice Conduct Management and Enterprise Investigations functions
- A BS/BA degree or higher
- Certified Fraud Examiner (CFE), Certified Fraud Specialist (CFS), Society of Human Resource Management (SHRM) or equivalent certification
- Intermediate MS Office experience
- Language skills - Hindi or Tagalog
Job Expectations
- Ability to travel up to 10% of the time
- Willingness to work on-site at stated location on the job opening
- Ability to work a hybrid work schedule 3 days in office / 2 days remote
- Open to all Conduct Management team members across the enterprise
Posting End Date
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in USAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
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