• SALARY:NONE
  • LOCATION:NONE

See The Original Here

Job Summary

Job Description

What is the opportunity?

You will be the Management and Operational Oversight of the UK and APAC KYC Client Onboarding Team.

You will lead the KYC and Regulatory Onboarding team for the UK, EU and APAC RBC booking entities in line with regional AML and Regulatory Requirements which includes the services and support for RBC entities in the UK, APAC and Europe.

You will also represent all Client Lifecycle functions and support the SMF and SMF delegate in the region.

What will you do?

Leadership

  • Act as regional and global representative on senior forums, risk committees, operating committees and ensuring speedy and clear messaging of issues and escalations.
  • Serve as a senior point of contact for Business, AML Compliance, Regulatory, Audit and Financial Crime escalations in the UK and APAC regions.
  • Review and comply with the Firm Policies applicable to the business activities and ensure that the team comply with all relevant policies, training and procedures.
  • Provide coaching and mentorship on a regular basis, focusing on team development and learning, with the goal of increasing skills, knowledge, and relationships within the broader group and the overall enterprise. Articulate a clear path for the team, develop junior staff by empowering and coaching them.
  • Hold the team and others accountable whilst acting as one team.
  • Lead the implementation of client lifecycle management strategies aimed at improving client experience, reducing operational costs and mitigating regulatory concerns. Lead planning process and best practices and take ownership of the delivery of changes to policies and processes within the regions.

Compliance

  • Identify, monitor and resolve issues of non-compliance with policies & procedures and establish preventative controls to ensure regulatory and procedural compliance.
  • Work with regional Compliance and other teams to obtain consensus to streamline requirements for the regional and globally.
  • Ensure firm adheres to all KYC/AML guidelines and regulatory policies for the regional and globally. Implement policies and procedures reasonably designed to obtain and retain a record of the essential facts concerning each counterparty whose identity is known to RBC prior to the execution of the transaction and ensure that the KYC book of record (Fenergo) is managed effectively in its role as core repository for KYC information globally throughout the lifecycle of the client.
  • Act as lead participant for audits, regulatory exams and ensure any issues and observations are addressed appropriately, highlight issues to Senior Management and close audit issues on time using sustainable action plans.
  • Anticipate and respond rapidly to regulatory and client/business change by working with the team to ensure that procedures are quickly and carefully updated.

Operations and Control

  • Oversee the day-to-day global KYC and Regulatory Onboarding operations to ensure team is operating effectively. Develop and oversee data quality reporting and ensure senior management is informed of data quality issues and operational risks that are identified as impactful to downstream processes or the business operations.
  • Ensure controls are designed to minimize the operational risks and satisfactory to internal, external and regulatory audits and other compliance reviews are effectively and sustainably completed.
  • Proactively escalate operational risk events, control deficiencies and risks that you identify to senior management and relevant risk and control functions promptly.
  • Ensure procedures, policies and guidelines are kept up to date for regional operations and where global procedures are executed in the region.
  • Oversee allocation of resources and costing to manage priorities in order to effectively meet goals and objectives, focusing resources on what matters most. Lead fiscal planning activities and monitor resources and costs.
  • Optimise KYC and Regulatory processes in order to reduce cycle time, manual effort and improve both end user experiences and realise cost savings whilst ensuring control and policy adherence.

What do you need to succeed?

Must-have

  • Extensive experience in a similar role in a large investment bank or equivalent financial institution.
  • Minimum degree level qualification or similar/equivalent.
  • Communication strong written and presentation skills for effective communication of performance, issues and metrics to stakeholders at all levels with particular emphasis on senior leaders.
  • Presence and Engagement set the tone for the team, foster positive leadership presence with a task, the team, peers and management.
  • Leadership/Gravitas be a change champion, bolster understanding of best practices and take ownership of delivery of changes to policy and processes.
  • Team development monitor and manage the teams activities, ensure clear succession and development plans for all resources.
  • Risk management and Governance take ownership of regional risk identification and resolution.
  • Process improvement Effectively prioritise workload and identify and implement opportunities for process enhancements.
  • Operational Oversight design, implement and monitor KRIs and KPIs and provide transparency to management.

Nice-to-have

  • European languages ideal but not essential.
  • Change management experience.
  • Audit/Compliance experience.
  • FO/Client Service experience.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Opportunities to work with the best in the field
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible working options fully supported.

Job Skills

Additional Job Details

Address

City

Country

Work hours/week

Employment Type

Platform

Job Type

Pay Type

Posted Date

Application Deadline

I

and Equal Opportunity Employment

nclusion

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at

jobs.rbc.com