Description
About this role
About This Role
The BlackRock Solutions Business is growing rapidly, with the volume and complexity of new client deals and strategic partnerships growing each year. We are at the next phase of our growth and are evolving into a platform focused business with multiple new product launches and external partnerships. Successful candidates will join in our efforts to help sophisticated investors onboard the world's leading end-to-end operating system for investment portfolios to see their whole portfolio, understand risk exposures, and act with precision.
We are looking for a Director to join them team to oversee and lead client transformations for our Private Market clients across EMEA.
The Team
The Client Transformation Team is responsible for the installation and deployment of eFront & Aladdin related products and services, across EMEA and globally. A typical implementation is at least as much about processes and implementing change as it is about investments & technology. We help clients achieve ambitious strategic objectives, which range from streamlining investment operations to integrating teams, to unifying their investment analytics & reporting framework, to modernizing their overall investment process. BlackRock's implementation model is unique in the sense that we take full responsibility for the Client going live on our solution. It also means that we develop true partnerships with our clients at the most senior levels, which continue to grow post go live.
Key Responsibilities Include
- Strategic Leadership
- Develop and execute the Client Transformation commercial strategy aligned with the companys overall objectives.
- Collaborate with executive leadership to drive innovation in service delivery.
- Client Relationship Management
- Build and maintain strong relationships with key clients, understanding their needs and ensuring successful implementation of our technology solutions.
- Project Management
- Directly and indirectly lead a team of Implementation and Project Managers to ensure timely and effective project delivery.
- Oversee project planning, resource allocation, and risk management.
- Team Development
- Recruit, mentor, and develop a high-performing professional services team.
- Foster a culture of excellence, collaboration, and continuous improvement.
- Quality Assurance
- Implement and maintain quality assurance processes to ensure the delivery of high-quality solutions that meet or exceed client expectations.
- Cross-functional Collaboration
- Collaborate with Business Development, Product Management, Account Management and other departments to enhance overall service offerings and client satisfaction.
- Develop strong relationships within BlackRock Solutions and BlackRock Asset Management to ensure the best client experience
Proficiencies
- Deep understanding of private markets, as a provider or practitioner, with more than 10 years of relevant industry experience
- Experience implementing scalable and repeatable business processes
- Excellent interpersonal skills with proven ability to build relationships with internal and client senior management
- Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
- Fluent French speaker, plus well organized with the ability to manage several priorities with a hands-on approach
- Strong familiarity with private markets instruments (private equity, private credit, infrastructure, real assets), either analytically or via strong knowledge of investment life cycle
- Excellent creative, analytical and computer skills with an entrepreneurial approach to large, complex projects, and ability to execute autonomously
- Enjoys a fast paced, high-intensity and complex environment, troubleshooting time critical issues and working with people
- Excellent analytical and problem-solving skills
- Strong attention to detail willing to take proactive action, and desire to roll up sleeves
- Expected to travel periodically across EMEA
Nice if you have
- Track record of leading successful implementations of investment technology solutions (order/trading systems, risk platforms, operations tools)
- Working experience in investment risk management, fixed-income, equity and derivative markets and solid understanding of the investment lifecycle.
- Programming background or experience with query languages desired
- Served as a provider or market practitioner in the areas of portfolio management, trading, investment operations, investment accounting, risk management, or data warehousing
- Deep investment subject matter and investment workflow expertise
- Experience with order management systems, electronic trading platforms, or derivative platforms
- Understanding of investment risk (e.g., sustainability analytics, market risk analytics)
- Familiarity with software platforms such as eFront or Aladdin
- Experience with platform integrations (e.g., interfaces, APIs)
- Line management experience
- Project management experience (e.g., PMP)
- MBA, CFA, CAIA or FRM preferred
- SQL, Python, VBA experience a plus
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including retirement investment and tools designed to help you in building a sound financial future access to education reimbursement comprehensive resources to support your physical health and emotional well-being family support programs and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy support businesses small and large finance infrastructure projects that connect and power cities and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit
www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Job requisition #
R232828