Job SummaryJob Description
What is the opportunity?
This position plays a key role in developing and executing upon the Client Management Group's overall strategy and goals within Capital Markets.
What will you do?
- Maintain client and account level data in Capital Markets front and back office systems.
- Manage requests from multiple business areas understand end to end process and trade flows.
- Be consistent, accurate and efficient in setting up, amending, cancelling and managing settlement instructions in the Front and Back Office system
- Ensure that all accounts are cross referenced into the supporting CMG repositories
- Use appropriate tools and exception management processes to ensure data quality.
- Manage data attributes related to regulatory data initiatives
- Proactively escalate issues as they arise and coordinate with the leadership team to ensure that we are able to manage expectations.
- Engage with CMG globally regarding initiatives that relate to account management
- Review of CDR to source system reconciliations perform root cause analysis
- Review of exception queues - perform root cause analysis
Relationship Management
- Work collaboratively with business partners, IT and CMG alike.
- Strive to proactively seek out efficiencies in processes.
- Proactively escalate issues as they arise and coordinate with the leadership team to ensure that we are able to manage expectations.
- Optimize Account Management processes in order to reduce cycle time, manual effort and improve both end user experiences and realize cost savings.
- Link multiple Functions and processes to a common source of data and reduce operational costs associated with maintaining multiple data silos through a single integrated reference point for trade processing and reporting.
- Maintain documentation outlining data lineage to aid in the prioritization of process and system enhancements.
Non BAU/Projects
- Work closely with CMG management and supporting teams
- Support delivery of data remediation activities, develop and oversee data quality reporting and maintain documentation outlining data lineage.
- Act as a subject matter expert on CMG projects.
What you need to succeed?
- Graduate degree preferably in Finance or Business
- 1 2 years relevant experience
- Excellent Communication skills, Strong PC skills, particularly Microsoft office, ability to work in fast paced environment with frequent distractions and changing priorities, High standards for accuracy and efficiency.
- Demonstrates initiative and seeks to solve problems beyond immediate area of influence
- Ability to maintain strong attention to detail and meet deadlines in high-pressure situations
- Facilitates cross-department information flow and best practice sharing
- Builds and matures relationships across the organization high level of client focus
- Excellent organizational skills
- Strong verbal and written communication skills
- Experience with reference data and Capital Markets processes and Operations
- Project team experience in supporting the delivery of components of complex projects
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options
Job Skills
Additional Job Details
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