Malvern, PA
Vanguard is not offering visa sponsorship for this position.
Vanguard's premium in-house advertising agency is seeking a Creative Project Manager to help keep the agency humming and oversee all aspects of the creative development process. As a Creative Project Manager, you're a results-driven team player who can guide a cross-functional team through the creative development lifecycle, overseeing strategy, design, creative, social media, and video production processes as well as legal approvals, QA, and hand offs of creative assets for deployment across all Personal Investor Marketing channels. You will be at the center of a fast-paced environment and will be relied on to prioritize on a daily basis, facilitate decisions among stakeholders, and maintain processes and best practices in order to meet deadlines and drive outcomes.
Additional Responsibilities
- Provide end-to-end project management support for development of content and creative across all marketing channels and mediums.
- Develop and monitor detailed project plans, demonstrating the ability to customize plans according to number of deliverables and the duration and effort needed by the creative team.
- Collaborate with channel managers and internal teams to design, develop, and implement creative assets.
- Communicate with the team and ensure all members are on board with assigned tasks, creative SLAs, SLA assumptions, and due dates.
- Highlight risks, track dependencies, and elevate problems as needed.
- Identify and mitigate potential risks to the project timeline, updating stakeholders when projects are off schedule and communicating plans to realign as needed to meet promised hand off dates.
- Demonstrate deep knowledge of creative, digital, video, social media, and editorial processes.
- Audit and validate project design files and document implementation requirements.
- Forecast and manage project resources and timelines to ensure that projects are completed on time and meet our quality standards. Understand creative
- flighting/forecasting,
- Hold all task assignees accountable for meeting their task requirements successfully and on time.
- Understand creative project management systems (e.g., Workfront, Wrike, Smartsheet) analytics to pull reports and use data to create efficiencies.
- Ensure that work is in good order before opening jobs and when receiving project assets.
- Educate and push back when work is not in good order.
- Reinforce the review process, demonstrating an understanding of opinion-based feedback vs. business product and creative brief alignment feedback.
- Take ownership of quality assurance on projects by validating all creative project deliverables.
- Maintain high levels of motivation and efficiency among project teams by listening, responding to questions, and clearing blockers for them.
- Document and update job aids and best practices, implementing change management.
What it takes
- Bachelor's degree in management, business or a related field-professional certification a plus
- 5+ years of digital, creative, and marketing project management experience, including large-scale campaigns
- Excellent organizational and time management skills
- Excellent communication and team management skills
- Fluency with project management tools (e.g., Workfront)
- Familiarity with content management systems (e.g., AEM)
- Knowledge of Adobe design programs, Figma, MURAL, etc.
Specializations that make an impact
- Working experience managing creative, compliance, and legal approvals. Able to problem solve with compliance.
- Basic understanding of the technical limitations and implications of design choice.
- Agency experience preferred
This role is part of our hybrid work model with Tuesdays Thursdays required in our offices to foster collaboration and relationships. On Mondays and Fridays, our crew will have the option to work remotely, or continue working from our offices in Malvern, PA.
Special Factors
Sponsorship
About Vanguard
We are Vanguard. Together, we're changing the way the world invests.
For us, investing doesn't just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you
can
We want to make success accessible to everyone. This is our opportunity. Let's make it count.
Inclusion Statement
Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement Do the right thing.
We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguards core purpose.
Our core purpose To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.