Hybrid - 3 days per quarter
Location Designation
When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.
We are looking for a Compensation, Recognition and Collaboration (CRC) Technology Delivery Lead to join our technology team to develop and execute on a multi-year technology roadmap that drives increased business value from our technology investments in compensation domain. You will work with talented analysts, architects, and engineers to design, build, test, and enhance solutions for our business using modern technology stacks, creating exceptional experiences for our stakeholders to support business opportunities.
In this role, you will collaborate with and support the Foundational Business Value Stream Technology Lead to ensure initiatives are sequenced and prioritized to optimize delivery execution, create the highest business value, and achieve stated business outcomes.
Overall, this role combines deep technical expertise, an innovative mindset, strong communication skills, strategic vision, and strong ability to drive execution of the vision.
Key Responsibilities
Develops and maintains a delivery roadmap that aligns with the Compensation, Recognition and Collaboration strategic priorities and the goals of the Field Operations Value Stream, identifying opportunities for improved sequencing while focusing on successful execution.
Works closely with Value Stream planning lead, RTE, Solution Lead, Development Lead and Solution architects to delivers on team commitments, ensuring transparency of work, challenges, blockers, etc.
Engages in complex initiatives, guiding teams on effectively identifying and resolving cross-dependencies.
Works with various levels of the organization to understand business goals, strategies, capabilities, and processes to ensure cross-team alignment.
Facilitates business and Technology alignment through a collaborative, supportive, and consultative manner.
Creates and facilitates cross-team communications to enhance transparency and issue identification and resolution.
Identifies organizational requirements for the resources, structures, and cultural changes necessary to support the execution and delivery.
In partnership with a Value Stream Architect, presents gap analyses and/or IT investment roadmaps that reflect the status of the existing IT landscape, namely, its ability to contribute to future-state business capabilities around ecosystems and digital platforms for the scope of the given release train.
Responsible for coaching and career development of the resources within their teams, building a strong employee base of highly engaged resources with deep technical skills and strong business acumen.
A strong focus on the customer and connected experience to drive the productivity of end users.
Education/Training
Master's or bachelor's degree in computer science or a related field of study.
Certifications in delivery methodologies such as Scaled Agile are a plus.
Architecture and Engineering certificates, such as MuleSoft, TOGAF, AWS, Azure, Analplan Solution architects or Model Builder, etc. are a big plus.
Previous Experience
Five or more years of experience in enterprise-level successful delivery of Compensation Management or Business process re-engineering solutions, including stakeholder management.
Management and technology architecture consulting experience in the financial services industry is a plus.
Five or more years of experience in managing multiple work streams of IT technical delivery through close coordination/cooperation with Business Leads and IT Technical Leads.
Three or more years of experience in SAFe Agile framework and processes.
Strong experience managing project staffing, identifying resource gaps, and contention issues, including internal employees and vendor resources/consultants.
Proven experience in talent development, including hiring, coaching, mentoring, and active feedback.
Proven experience in relationship building.
Prior hands-on software development experience.
Required Skills/Knowledge
Compensation and sales performance management systems and/or BPM development experience.
Strong problem-solving skills with the ability to bring together the right SMEs for input and decision making.
Should be a forward-thinker, open to exploring new technologies and methodologies, embrace innovation and seek opportunities to apply emerging technologies to solve existing problems.
Proficient in understanding both legacy systems and cutting-edge technologies. Possess a strong technical background, allowing to comprehend the complexities of legacy technologies and how emerging technologies can integration or enhance them.
Willing to take calculated risks in implementing new technologies, but also understands the importance of balancing innovation with stability, especially when dealing with critical legacy systems.
Proven ability to lead a team or teams that are responsible for driving the advancement of the overall Value Stream roadmap through Agile Ways of Working
Proven success in influencing and working effectively across a broad and complex organization.
Ability to lean into the culture and foster team collaboration, decision-making, and execution.
Knowledge of modern technology ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), service-oriented architecture (SOA), APIs, open data, microservices, mobile app development, content management system, SSO, cyber security and app scan tools to name a few.
Knowledge of business models, operating models, financial models, cost-benefit analysis, budgeting, and risk management
Knowledge of information management practices, system development life cycle, IT services, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks
Understanding of the different types of agile principles, methodologies, and frameworks, especially those designed to be scaled at the enterprise level.
Strong leadership and interpersonal skills
Strong consulting skills such as targeted communications, engagement management, stakeholder management, and business development
Excellent analytical, planning, and organizational skills
Excellent written, verbal, communication, and presentation skills with the ability to articulate new ideas and concepts to technical and non-technical audiences.
Ability to learn and adapt quickly to new business domains and technologies.
#LI-KV1
$160,000-$240,000
Salary range
Exempt
Overtime eligible
Yes
Discretionary bonus eligible
No
Sales bonus eligible
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. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.
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Job Requisition ID89831