- SALARY:NONE
- US-TN-Memphis-Memphis
US-TN-Memphis-Memphis
Client Service Representative | Memphis, TN | 11am-8pm CT-2401346
Description
40% in-office and up to 60% work-from-home, if desired. Must live within commutable distance from our home office.
Hybrid Work Environment
Monday-Friday | 1100am-800pm ET
Hours
- weekend work (
- Occasional
- 1 weekend day assigned every 6-7 weeks
Job SummaryUnder general supervision, uses skills gained through training and experience to act as the point of contact to Raymond James clients. Associate will provide accurate and timely answers regarding the client's accounts as well as research and resolve issues. Routine contact with internal and external customers is required to obtain, clarify or provide facts and information.Essential Duties and ResponsibilitiesResponds to inquiries or complaints received through phone calls or written correspondence concerning client accounts follows the issue all the way through resolution and final communications.
Qualifications
Knowledge, Skills, and AbilitiesKnowledge ofBasic office practices, procedures and methods.Skill inOrganizational and time management sufficient to prioritize workload, handle multiple tasks, and meet deadlines.Ability toProvide a high level of customer service in a calm, courteous and professional manner.Educational/Previous Experience RequirementsHigh School Diploma or equivalent and one (1) to three (3) years client service experience.Licenses/CertificationsNone required.Raymond James Guiding BehaviorsAt Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firms core values of client-first, integrity, independence and a conservative, long-term view.We expect our associates at all levels toAt Raymond James as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Job
Operations
Primary Location
US-TN-Memphis-Memphis
Organization
Operations & Administration
Schedule
Full-time
Shift
Day Job
Travel
No#LI-SJ1