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Description

About this role

Team Overview

Client Invoicing Services (CIS) is a global team of approx. 80 and is part of the BlackRock Global Client Experience (CX).

CIS provide management and performance fee invoices for institutional separately managed account clients and retail relationships located in the Americas, EMEA and APAC (excluding Japan). CIS are responsible for reviewing fee terms within client agreements, ensuring invoices and internal accruals are raised in line with these agreements and following up with clients to ensure collection of revenue. Global CIS Operations teams are currently located in Budapest, Edinburgh, Delaware, Atlanta and Gurgaon.

CIS produce around 6,000 invoices on a quarterly basis. Many invoice calculations are complex due to agreed fee terms and client structures.

Role Responsibility

We are looking for an experienced professional who is a self-starter, a problem solver, and dedicated with a strong operational background to be part of the EMEA Client Invoicing team.

  • Become a subject matter expert in management fee and performance fee calculations and billing
  • Lead discussions, provide solutions, create operational control framework, and drive for operational excellence and enhanced client experience
  • Proactively investigate, call out and remediate calculation/billing issues/errors. Lead/support projects and initiatives to improve our operating model collaborating with internal business and technology partners.
  • Ensure compliance with CASS and SOX regulations as they relate to Client Distribution Services and take ownership for meeting the requirements of regular internal and external audits.

Experience

  • 4 years' experience in an operational/accounting/finance environment with a keen interest in client service and operational excellence. Ability to manage multiple priorities and deliver high-quality results in a fast-paced environment with tight deadlines and shifting priorities.
  • Strong analytical skills with an ability to identify problems and develop solutions.
  • have the ability or experience to translate contractual agreements into mathematical equations.
  • Excellent attention to detail and understanding of operational processes.
  • Empathy and a unique ability to understand customer needs, passionate about customer service.
  • Intermediate to advanced level Excel and fast learning capability for new applications and technical solutions.
  • Bachelors in Accounting, Finance, Economics, Statistic or related field preferred but not essential
  • Be a student of the people
  • Excellent organization and time management skills
  • High level of attention to detail and accuracy
  • Ability to manage multiple tasks under pressure
  • Ability to clearly and confidently communicate in verbal and written form
  • Strong sense of personal accountability

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including retirement investment and tools designed to help you in building a sound financial future access to education reimbursement comprehensive resources to support your physical health and emotional well-being family support programs and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy support businesses small and large finance infrastructure projects that connect and power cities and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit

@blackrock

@blackrock

www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

Job requisition #

R240901