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Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune's 2017 rankings of America's largest corporations. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at

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Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargos business lines and staff functions across Technology, Operations, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our

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Responsible for managing the Business Solutions & Enablement team within I&P CIB Front Office COO group, including team performance, deliveries, and functional oversight. The role would require the manager to be dynamic and independently manage & execute end-to-end delivery of key projects across the COO organization. The candidate will be expected to actively participate in global team discussions, hiring activities, projects/process enhancement plans and encourage creative thinking amongst the team.

About the Role

The individual will be responsible managing and maintaining performance of their team, including but not limited to functional end to end project management, risk and control framework reviews, capacity, key performance metrics, front to back process improvement plans, resiliency plans, I&P location footprint and quarterbacking critical projects/programs. The role would require direct engagement with senior leaders across CIB and partner with them to drive diverse and challenging projects and strategic initiatives designed to adhere to Regulatory Policies, Banking, CRE and other domains. The incumbent would also be instrumental in developing people, with coaching, mentorship and building a unifying vision across the organization.

Key Responsibilities

Strategic Execution and Delivery with CIB Domain knowledge

  • Ability to provide thought leadership, business knowledge and cross-functional expertise, with an innovative perspective on challenges and opportunity areas
  • CIB domain & product knowledge Banking and/or Markets
  • Ability to lead multiple high risk / impact global CIB projects seamlessly, i.e., able to navigate critical challenges, maximize capacity, and provide oversight and guidance on complex initiatives
  • Convert business problem statements into cost effective, scalable, reliable & user-friendly solutions
  • Setting up processes, procedures and controls for teams and projects
  • Maintain good understanding of external trends impacting the function, guides others to consider implications and adapt

Executive Communication

  • Possess excellent verbal and written communication skills with the ability to collaborate with senior leaders across LOBs globally
  • Ability to deliver strategically important information to a range of audiences leveraging multiple communication methods, tools and channels to effectively position business messages and strategic programs
  • Ability to manage complex issues and deliverables into effective outcome-oriented conversations

Change mindset and collaboration

  • Leads & partners on change initiatives across the division in a seamless manner, collaborating with global stakeholders facilitate discussions with leaders and subject matter experts to investigate and solve complex problems
  • Identify opportunities for increasing operational efficiencies, perform root cause analysis to propose ideas that improve front to back processing across businesses, leading cross-functional long-term strategic goals
  • Partners with teams to operationalize regulatory adherence, implement process controls and solve for key issues/needs
  • Assists in projects on data interfaces between systems such as defining project scope, data requirements and sources/resources Participate in projects requiring data cleanups, process improvement analysis and reporting
  • Champions integration and partnership across the organization and is able to lead organization-wide efforts to enable collaboration and to celebrate successful partnerships
  • Leads and partners with multiple senior stakeholders to execute transformational change initiatives that have an organization-wide impact and provides guidance on risk management and appropriate change interventions
  • Enables the planning and implementation of change initiatives across the organization measures the impact to the business to inform future change strategy
  • Helps others navigate across functions and geographies to implement complex change initiatives

Risk & Control Mindset

  • Ensures key risk governance is monitored efficiently per policies and procedures.
  • Leads the analysis of monitoring / oversight data across functions identifies trends and recommends opportunities to strengthen risk and compliance monitoring
  • Ensures operational practices follow relevant risk standards, policies and regulations to maintain an effective control environment partners with stakeholders to escalate risks, respond to issues of non-compliance and supports the function in ensuring controls are maintained
  • Collaborates with operational risk teams to log and monitor Issues and Corrective Actions when operational incidents are identified, implements and leads changes in assessment processes, tools, or technologies to improve the accuracy and efficiency of risk assessment

Team & People Management, Leadership

  • Closely lead and manage teams and provide leadership
  • Develop and maintain productivity of the team - ensure strong focus on short and long term objectives, training, succession planning, career development, attrition management and managing career opportunities
  • Performance management - conduct appraisals, complete action plans for people development, career development (mentoring, coaching, providing stretch assignments) and measuring their outcomes
  • Ability to mentor talent for the future, including successors able to hold others accountable for the career advancement of future leaders
  • Manage training needs of the team along with ensuring completion of the mandatory targets
  • Ensure Learning Initiatives, Adherence to discipline, punctuality and compliance by the team
  • Ability to develop and lead long-term, future-focused strategic plans to drive engagement and enhance the value of the relationship to all parties
  • Foster inclusive environments across teams and functions

Qualifications & Skills Required

Essential Qualifications

  • 15+ years of experience with project management, business execution, risk management
  • CIB product experience (Banking and/or Markets)
  • MBA/CA/CFA equivalent advanced degree, or equivalent experience
  • Proven track record of delivery analysis and projects.
  • Project/Program Management experience
  • Excellent verbal and written communication skills, portray great levels of accountability and attention to detail
  • Candidates should be able to work effectively in a demanding, fast-paced, dynamic environment, handling multiple tasks and projects concurrently, while maintaining quality, accuracy and integrity
  • Candidates should have experience presenting information to persuade, educate, and enhance understanding at all levels with the ability to develop and negotiate solutions to issues with partners or clients including escalations as needed
  • Candidates should be able to work in a global team, interact at different levels and handle a wide range of deliverables with varying levels of complexities with focus on execution and result

Preferred Skillsets

  • Experience working on change initiatives, governance and regulatory change
  • Experience identifying and driving process improvements in complex environments
  • Ability to understand and work with data, including creating alignment among various data sources, developing trends, and creating risk-based analytics from multiple information sources. Experience with BI tools (ex. Alteryx, tableau is valued
  • Proven ability and experience in being able to look at the big picture across a risk program and implement successful strategy and solutions
  • Ability to effectively multi-task and successfully work on several unrelated projects concurrently

This role is open for Hyderabad (preferable) and Bangalore.

Location

Posting End Date

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in USAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit

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Wells Fargo maintains a drug free workplace. Please see our

Drug and Alcohol Policy