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Job Summary

Job Description

APPLICATION DEADLINE MAY 31, 2024

What is the opportunity?

By joining RBC as an Associate Relationship Manager (ARM), you open the door to an exciting career in Commercial Banking. This is your opportunity to become a critical member of a results-oriented team, a key partner to Relationship Managers and their clients. This role will be attractive to individuals who have a passion for working as part of a team to deliver a superior experience to business clients. Individuals who may already be working in the financial, retail or service industry, have some experience being part of a sales team, who are comfortable engaging with clients and committed to continuous learning and self-improvement are most likely to thrive in this critical sales support role.

What will you do?

  • Excel at needs discovery and solution development to provide commercial clients with advice for their day-to-day banking operations
  • Partner with Relationship Managers to identify, plan & deliver the best solutions to clients and prospects based on strong knowledge of client's operational requirements
  • Support Relationship Manager in executing their client contact strategy and discovery, helping the RM with pre-contact planning for client meetings, integrating Client Relationship Plans (CRP) objectives and providing information on outstanding client requests.
  • Demonstrate Risk and Portfolio Management Acumen by effectively managing RBC's risk exposure and manages portfolio quality including delinquencies, expired credits and out of orders within benchmark levels
  • Continuously look for opportunities to introduce partners and Centre of Influences to clients increasing their awareness of the breadth of RBC solutions available to services their current and future needs
  • Execute exceptional client on-boarding, fulfilling on all business solutions sold and follow through with partners to ensure referral opportunities are successfully closed

What do you need to succeed?

Must-have

  • First degree in Finance, Business related field or equivalent professional qualification
  • At least three (3) years' experience in Banking
  • Good working knowledge of the Group's structure, policies, products/services
  • Working knowledge of the targeted regional economies and industries
  • Critical thinking, strong decision and problem-solving skills and a sense of urgency
  • Understand/be able to read financial statements
  • Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications)

Nice-to-have

  • Good negotiating skills
  • Creative and innovative
  • Global mindset
  • Strong communication skills and a Team Player

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

World-class sales training with countless development opportunities

  • A comprehensive Total Rewards Program
  • A unique opportunity for personal and professional growth
  • Work in a dynamic, collaborative, progressive, and high-performing team

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I

and Equal Opportunity Employment

nclusion

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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