- SALARY:NONE
- LOCATION:NONE
Hybrid
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Job Description
Are you looking for a supportive and collaborative workplace with great benefits and clear career development?
You've
come to the right place.
Why
choose
Manulife?
- Competitive Salary packages and performance bonuses
- Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
- Retirement savings benefit
- Rewarding culture that values wellness and well-being
- Performance Bonus
- Global network of industry experts
- Extensive training resources
Key Responsibilities
- Creating reports that highlight key metrics and trends and providing analysis
- on
- the findings of the report.
- Designing and developing dashboards that help users to understand complex data.
- Directly working with stakeholders to gather requiremen
- ts, generate reports, and present findings and analysis
- .
- Identifying
- and implementing process improvement opportunities to improve the accuracy and efficiency of assigned reports.
- Conduct routine reviews of the assigned reports to ensure the integrity and security of the data.
Qualifications
- Education
- Bachelor's
- degree holders with relevant work experience are welcome to apply
- Experience
- A
- t least
- 3-4
- years experience
- in any data analysis, business reporting, business intelligence, workforce management or similar roles
- , and at
- least
- 1-2 years
- relevant experience in dealing with KPIs of BPOs/shared services industry
- Hybrid Work Arrangement
- Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external
- environment/situation)
- Shift Schedule
- Amenability to work on the
- night or rotating shift
- (
- dependent on business need
- )
Minimum Skills to Hire/Must Haves
- Should have a
- dvanced
- knowledge on
- Microsoft Excel (Power Query & VBA Macro)
- and b
- asic to
- i
- ntermediate
- knowledge on Microsoft PowerPoint
- and
- Business Intelligence Tools such as
- PowerBI
- , QlikView, Qlik Sense, Tableau, or any other similar
- tool
- Should have hands-on experience at collecting, transforming, and compiling raw data and generating useful reports from the raw information.
- Should have
- demonstrated
- data storytelling and data visualization skills to create compelling reports with dashboard elements like tables, charts, graphs, heat maps, and data models.
- Should have an extensive familiarity with data management concepts and business reporting principles and best practices.
- Should have analytical skills to rigorously and effectively examine
- large quantities
- of data and derive useful insights from these data sets.
Lets
make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC' on the Toronto, New York, and the Philippine stock exchanges, and under 945' in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife
/John
Hancock
, we embrace our diversity. We strive to attract,
develop
and
retain
a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment,
retention,advancement
colour
, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to
provide
equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process
.
All information shared during the accommodation request process will be stored and used in a manner that is consistent with
applicable laws and Manulife/John Hancock policies
.To request a reasonable accommodation in the application process, contact
.