- SALARY:NONE
- Atlanta, Georgia
Atlanta, Georgia
Description
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Responsibilities and Time Allocation Will change over time to meet the needs of the practice and can include other duties as assigned by the advisor
Position Functions
80% Administrative Assistance
- Answering phone calls for the practice and diverting as needed
- Schedule and reschedule client appointments
- Process incoming mail on the practice's designated days
- Prepare agendas and forms for appointments
- Copy and track all client and practice materials including business correspondence
- Follow-up with home office on related issues
- Conduct client appointment reminder calls and check-in calls on follow up items
- Prepare correspondence for advisor signature
- Assist the planning assistants, paraplanners, client service managers, and advisors
- Perform other allowable duties as assigned by the financial advisors and staff
20% Client Care
- Greet clients upon arrival and extend hospitality to clients
- Set up and maintain client management system
- Write notes or letters to clients on personal letterhead of administrative nature only and administer client appreciation
- Document client communication
- Track client anniversaries and make appropriate contact per established client contact model service model
- Assist with planning and attending client events for marketing
Key Traits of a Successful Administrative Assistant
- Strong organizational and computer skills
- Direct attention to detail and organization
- Effective communication with clients, advisors, and staff
- Effective and efficient time management
- Polite and clear phone manner
- Proficient with Microsoft Office Applications
- Ability to multi-task
- Ability to adhere to rules and regulations as stated and required by advisor and Ameriprise
- Ability to support and provide guidance for compliance within the advisor's practice
- Positive attitude and sincere willingness to constantly learn and grow
Education
- High school degree or higher
Job Type
- Full-time
Pay
- Salary starting at $45,000 per year with potential for quarterly performance-based incentives
Benefits
- Health, dental, and vision insurance
- Life insurance
- Disability insurance
- Paid time off
- Retirement plan matching
At Ameriprise Financial, we're not just in the business of helping clients with their financial goals we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Requisition Number